Shottenkirk Kia of Quincy

This was my 9th purchase from Michael Ferguson, he’s very knowledgeable about the Kia vehicles and knows my family pretty well after the purchases. He and Kenny work well together and do their best to make s knowledgeable about the Kia vehicles and knows my family pretty well after the purchases. He and Kenny work well together and do their best to make sure all questions are answered and how the accessories work. They’re there if there is a question that comes up. Can’t think of any other dealership I would want to go to. More

My favorite is the service department. They are so friendly and do a great job. I thank Jesse They are so friendly and do a great job. I thank Jesse More

A Very good service department that are always knowledgeable and helpful for the last 20 years knowledgeable and helpful for the last 20 years More

In 10+ years of service we have never been disappointed. Jesse always does his best to work with our schedule, which can be difficult at times. Everyone at Shottenkirk Kia has been friendly and done their b Jesse always does his best to work with our schedule, which can be difficult at times. Everyone at Shottenkirk Kia has been friendly and done their best to make wait time while vehicle is being serviced comfortable for us. More

they are so polite in the service area and brooke even checked the smaller stuff inside our kia and she found a loose handle and she fixed it herself. a very good place to buy a car then get it checked/ o checked the smaller stuff inside our kia and she found a loose handle and she fixed it herself. a very good place to buy a car then get it checked/ oil changed etc. More

Great people to work with! !! Jesse Job in the service department is the best!! They are always on top of things. !! Jesse Job in the service department is the best!! They are always on top of things. More

We bought a truck with no jack ,they wouldn’t give us one the girl who sold it to us never had a clue on anything you ask her she always had to call back then never did call us back the 3 month warranty on d the girl who sold it to us never had a clue on anything you ask her she always had to call back then never did call us back the 3 month warranty on dents they couldn’t fix ,that was a joke. The only person that could talk to us and acted like he had a clue was a Nathan . We was not impressed we work night shift we would wait till they opened and always they was all was in meetings. We went Monday and waited they looked at the dent the guy looked at the dent said they would get it fix we get home they call us to tell us they couldn’t fix it . Then I ask her about the jack she said she would ask a manager and still never heard from her so we bought the part to take the tire down. If we had a flat we would have been screwed . When you buy a vehicle who would have thought there was no jack or tool to take the tire down . The license plate light didn’t work or air when we bought it they did fix that. I never had this much problems getting things done from a dealer we have had the truck for like 2 months and we had the truck less then 2 weeks and management said they wasn’t fixing the light for the license I told them it’s against the law to not have lights there that should be fixed then they fixed it and that’s cause of Nathan he got that and the air fixed we was not happy about the treatment we got at all . And the wind she is was scrapped bad an that’s what management said no too it would be our problem Nathan said that shouldn’t been taken off the lot that should have been fixed. The girl had to ask she couldn’t answer that they said it wasn’t go be through before we bought it . By rights it shouldn’t of been advertised until they went through it. We wasn’t happy with the the way they do things More

They always make you feel special and meets your needs. they always take time for you no matter what. they always take time for you no matter what. More

Have always had good service at this dealership. Friendly on time service and good deals on oil changes and tires Friendly on time service and good deals on oil changes and tires More

Michael Ferguson is the best car salesman we have ever worked with. He is always accommodating to our needs and goes above and beyond to make sure we are taken care of. As long as he is there, I guarant worked with. He is always accommodating to our needs and goes above and beyond to make sure we are taken care of. As long as he is there, I guarantee you will always be our first stop!! More