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Shottenkirk Kia of Quincy

Quincy, IL

Overview
Employees
Reviews
4.7
366 Reviews
Welcome to Shottenkirk Kia of Quincy Your Trusted Kia Dealership in Illinois Looking for affordable car dealerships in Quincy? Whether you’re shopping for a new or used Kia or looking to keep your current vehicle running smoothly, turn to Shottenkirk Kia of Quincy. Our family-owned Kia dealership proudly serves Hannibal, MO drivers with new and pre-owned Kia models, financing, parts, and service. Besides being a part of Quincy’s largest and highest volume dealership group, we are dedicated to giving back to the community by supporting initiatives like the Stand With Estela Fund. Stop by our devoted Kia dealership, and see how we stand out among other car dealerships in Quincy, IL. From popular mid-size car models to the latest crossover SUVs; our vehicles will be sure to leave you impressed!
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1330 N 24th St

Quincy, IL

62301

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Showing 366 reviews

October 14, 2023

Has hail damaged they didn't point out. Also raised the price on advertised price. More

by JONTEMPLE326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Bruns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Oct 15, 2023 -

Shottenkirk Kia of Quincy responded

JONTEMPLE326, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

October 13, 2023

The service was great, as always. The part was ordered and installed within the week. Jesse and Brook give great service. More

by SVENLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brook
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Oct 15, 2023 -

Shottenkirk Kia of Quincy responded

SVENLO, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 03, 2023

Jake was incredible! He was so personable and knew just what I wanted and how to get it for me. He rocks! More

by lnmulheron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse - Service
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Oct 04, 2023 -

Shottenkirk Kia of Quincy responded

lnmulheron, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

September 27, 2023

Had my vechile in there the for recall my floors mats was left with dust footprints all over the front driver's side More

by wcarolyn946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Shottenkirk Kia of Quincy responded

wcarolyn946, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

September 27, 2023

Easy to make appointments by phone, though I wish I could still make them online. Service staff is friendly and knowledgeable. Speedy and thorough work. More

by JESSICA13ZAPATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
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Sep 28, 2023 -

Shottenkirk Kia of Quincy responded

JESSICA13ZAPATA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

September 27, 2023

They said my car was fixed and I had to return it to them bc it wasn’t fixed More

by jenajohnston43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Tierney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Shottenkirk Kia of Quincy responded

jenajohnston43, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 so we can discuss some solutions.

September 27, 2023

They are always fast, efficient, and courteous. The communication between staff and customer is top notch. More

by AMANDA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk
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Sep 28, 2023 -

Shottenkirk Kia of Quincy responded

AMANDA1975, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

September 23, 2023

They first told us that the color was going to be this certain color and it was not, so we was given the wrong color. We were told the car would arrive in a week, and it wasn't, it was 3 weeks later. It d More

by BCMILLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny England
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Shottenkirk Kia of Quincy responded

Thank you for taking the time to leave an honest review, BCMILLS. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 when you can.

September 15, 2023

Excellent service! Fast and friendly employees all willing to help answer any questions to get you to the right vehicle for you. More

by A-BOOTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

September 14, 2023

Always get great service from Jesse and his team! Gets us right in and keeps our daughter’s car on the road! More

by HGLASGOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Sep 15, 2023 -

Shottenkirk Kia of Quincy responded

HGLASGOW, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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