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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
565 Reviews

565 Reviews of Shottenkirk Hyundai - Service Center

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August 29, 2025

Excellent, I had a suspension noise in the rear of my Palisade, and the service dept. identified, had the parts, and repaired my car within about 2 hours. Very Professional More

by Dennis M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I eye Henry
Aug 29, 2025 -

Shottenkirk Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

August 26, 2025

***BEWARE*** While my husband's 2023 Hyundai Santa Cruz was in their shop for a small problem under warranty, they somehow managed to wreck his truck. No one called to tell him of this and he only found ou More

by carolprice376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Vallejo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Holtry, John Donohue
Aug 27, 2025 -

Shottenkirk Hyundai responded

Carol, we're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact us at (770) 769-2752 and ask for one of our managers.

Aug 27, 2025 -

carolprice376 responded

Your dealership obviously didn't read this review. Calls to your employees regarding this matter are all referred to John Donohue (the general manager) who has not called me back in over a week.

August 23, 2025

The staff is friendly and helpful. The wait time is reasonable. We appreciate the experience here. More

by Christy_moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Shottenkirk Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

August 22, 2025

Every one was super polite and helpful. They made me feel respected and valued, as their customer. More

by Nancy Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Hannah and shuttle driver
Aug 22, 2025 -

Nancy Rowe responded

Excellent service!

Aug 22, 2025 -

Shottenkirk Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

August 21, 2025

Great sales team. Easy to set up an appointment for service. Greeted when we arrived, friendly and courteous. SUV was serviced and returned in a timely manner on the d More

by renaemcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 22, 2025 -

Shottenkirk Hyundai responded

Thanks for sharing your thoughts about your experience with Shottenkirk Hyundai. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

August 19, 2025

Very professional! Excellent customer service! Michael is the service dept. is a great asset! He represents the company perfectly!!! Very kind to my mother today. C More

by k.e.w.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Aug 20, 2025 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2025

A special thank you to Michael And Imee in service for their attention to our needs More

by Timcollins0146
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Imee
Aug 17, 2025 -

Shottenkirk Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

August 03, 2025

I had an oil change with tire rotation. They worked me in because of schedule conflict. I was very happy with Hannah who kept me well informed. More

by sclairegomez
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hannah Bailey
Aug 03, 2025 -

Shottenkirk Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2025

This dealership answers the phone with a live agent promptly ! They are very friendly & flexible with scheduling any maintenence. The sales department is very helpful & they offer an excellent VIP e More

by sanjays828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
Jul 23, 2025 -

Shottenkirk Hyundai responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 17, 2025

Wow wonderful folks from front to back. Service is extremely wonderful. I highly recommend all to use Hyundai for all your car needs. I’m ever so thankful. I was keep updated and everyone t More

by Georgiapeach9361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buckner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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