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Shottenkirk Hyundai
Canton, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I came in with a list of my "must haves" in a car. One of those was a towing package. We specifically asked the salesperson if the car I was considering had a towing package and if so, did it have a One of those was a towing package. We specifically asked the salesperson if the car I was considering had a towing package and if so, did it have a standard 2" receiver hitch. He replied it did. The car I was purchasing was in detail so I didn't get to see it until after all the paperwork was signed. I immediately noticed a couple significant scratches and the salesperson said they could easily be fixed. We drove to eat about a mile away and noticed a huge scratch on the opposite side. The next morning I went to hook up a trailer only to find there was no hitch. I called the salesperson and he did remember our conversation and said he would need to talk to his manager. He called back the next day and told me that the hitch was about $300 and he would send me the money since I live a couple hours away. I asked about he scratches and he said I would need to call service department to schedule. I immediately called and she told me she would have to talk to a manager and have him call me back that afternoon (Saturday). I gave them the benefit of the doubt and assumed they were too busy to call back. I called Monday at 10am and asked to speak to the sales manager. Adam told me that Palisades weren't available with the towing package and our salesperson must have misunderstood my question. I could bring it in to have the scratches buffed out. When I arrived I was questioned as to what scratches were actually on the car when I bought it - seriously? The car was stickered at over $56,000 and I feel that they pulled a bait and switch or just simply deceived me. I NEVER would have purchased a Palisade if I had been told they weren't available with a towing package. Adam did offer to check to see if there were now available and install for me at their cost. So, basically, they deceptively sold me a car then tell me I have to pay extra for what I thought I was buying originally. More
Great customer service and attention giving and grate options on vehicle and really helpful thank you options on vehicle and really helpful thank you More
It was a great experience! Everyone considered our needs in buying a new vehicle. I would recommend them highly. Everyone considered our needs in buying a new vehicle. I would recommend them highly. More
The service team did a great job on the oil change for my 2018 Hyundai Tucson. Will definitely be bringing my vehicle there for any work that needs to be done. 2018 Hyundai Tucson. Will definitely be bringing my vehicle there for any work that needs to be done. More
Service was great! We were not pleased with the 3% service fee to use a credit card. If we were told when we made the appointment for tires, we would have prepared an a We were not pleased with the 3% service fee to use a credit card. If we were told when we made the appointment for tires, we would have prepared an alternative payment. More
We had a wonderful experience! Adam and “Chevi” took their time answering any questions we had. We did not feel pressured to purchase anything. I am so happy with my new car! Adam and “Chevi” took their time answering any questions we had. We did not feel pressured to purchase anything. I am so happy with my new car! More
Jacob and Adam were great to work with. We will buy our next car from Shottenkirk! Thank you We will buy our next car from Shottenkirk! Thank you More
Amy was Awesome. Service department seams to get it done right the first time each time. If I knew how good this service department was, I would have also bought the Service department seams to get it done right the first time each time. If I knew how good this service department was, I would have also bought the car/truck from this location and go the extra mile. They are worth it. Love our 2022 Hyundai Santa Cruz with all the bells and whistles. More