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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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September 29, 2024

The service was great. I called the morning of the visit. Talked to Russ. He told me to come on in and I was out in an hour or so. Pleased with service thankful to be w More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
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Sep 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 29, 2024

Good good good good good good good good good good good good good good good More

by tim_jones6627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Sep 30, 2024 -

Shottenkirk Hyundai Rome responded

Tim, thank you for sharing your experience with us. We appreciate your feedback!

September 28, 2024

The customer service agent was friendly, professional and courteous.The work was accomplished while I waited and they seemed to be fast and thorough. More

by MONTIERASURE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Jones
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Sep 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 26, 2024

Jonah was knowledgeable, efficient and professional. My car was ready as promised and the shuttle drivers were greatly appreciated. More

by DarcyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah
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Sep 27, 2024 -

Shottenkirk Hyundai Rome responded

Darcy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2024

Friendly people and competent. They were ready for me when I arrived and have a choice of waiting rooms. More

by KDREW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Report | Print
Sep 26, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 24, 2024

Always easy to schedule an appt and service is always great..fast and not trying to get me to add anything on which I appreciate More

by COZBANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember sorry
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Sep 25, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Did what they said they would do. Answered my questions to my satisfaction. Nice place to wait while they worked on my car. More

by cornpatrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Jones
Report | Print
Sep 24, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2024

The service tech at the Rome dealership was very professional and helpful, they took care of my problem promptly.. More

by tonya.lakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Sep 23, 2024 -

Shottenkirk Hyundai Rome responded

Tonya, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 20, 2024

Everyone is kind , attentive and professional. Very happy with work done to my vehicle. Been too 2 Hyundai dealers was very disappointed. I finally found a place my car can call home. More

by irrivera007007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh is very informative and pleasant, Russ Barlow, David Kay
Report | Print
Sep 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 20, 2024

Decent dealership. Communication between staff needs improvement. Friendly associates. Staff seemed young and eager to please. More

by MMGREEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Chavez, Nick Primiano, Tori Smith
Report | Print
Sep 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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