Shottenkirk Hyundai Rome - Service Center

Staff courteous. Resolved issue after recall repair in a timely manner. Clean facilities and shuttle service. Resolved issue after recall repair in a timely manner. Clean facilities and shuttle service. More

Rust the service advisor is grade a xxxxxxxx all he do is lie an he do not do as he say lie an he do not do as he say More

Awesome service dept everyone I know comes here and you should too. See they guys at Shottenkirk. should too. See they guys at Shottenkirk. More

This is my second time at your dealership. You shop has the quickest availability to check vehicles. My car’s check engine light was on on both occasions but I was charged two different prices You shop has the quickest availability to check vehicles. My car’s check engine light was on on both occasions but I was charged two different prices for the diagnostic test. I was told it was going to be $169 and was charged $275. I also was told by Hyundai that I wasn’t going to be charged for my spark plug replacements because I purchased a prepaid maintenance plan which was supposed to cover them. It appears I was charged $149 for those spark plugs as well. I completely understand that I was going to be charged for the coils which y’all replaced and the labor for both the plugs and coil replacements but it seems like I was overcharged for everything else. More

Service was simple and easy. I was in and out in 45 min for oil change and tire rotation 👍🏻👍🏻 I was in and out in 45 min for oil change and tire rotation 👍🏻👍🏻 More

I called with a need and they were able to see me immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service immediately. They replaced my headlight bulbs before a long road trip I appreciate their quick response and service More

Jay was friendly very helpful and very knowledgeable! I had multiple questions and Jay knew all the answers! Thanks Jay 😊 I had multiple questions and Jay knew all the answers! Thanks Jay 😊 More

Super friendly and amazing service. Heath answered all my questions without any hesitation or uncertainty, and just made the process so much easier for my wife and I!! I will definitely Heath answered all my questions without any hesitation or uncertainty, and just made the process so much easier for my wife and I!! I will definitely be recommending people to come here! More

A very good dealership. Their associates was very nice and helpful.. They worked with me on the problem that I was having on my auto. Very much like the loaner vehicle that Their associates was very nice and helpful.. They worked with me on the problem that I was having on my auto. Very much like the loaner vehicle that I was driving while they corrected the problem with my auto More

Service was quick. Questions were answered. Very professional. Area was very clean and water m/soft drinks were available. Questions were answered. Very professional. Area was very clean and water m/soft drinks were available. More