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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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September 11, 2023

Pleasant staff, good work performed, complimentary snacks and drinks, kids play room. Overall great experience with my servicing More

by SMCFALL0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cooper
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SMCFALL0215, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 11, 2023

The job was done quicker than what I was told. They did a good job. More

by SUSANHAYE021958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SUSANHAYE021958, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 11, 2023

Service was super fast and efficient. Will always bring my car back here for future visits. More

by Pcoheley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

Pcoheley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 09, 2023

Service was efficient, courteous and professional. I am very happy with my Hyundai Tucson and the dealership. More

by CGORDON213
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall
Report | Print
Sep 11, 2023 -

Shottenkirk Hyundai Rome responded

CGORDON213, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 09, 2023

I’ve been going to that dealership for 10 years. I just got my oil changed on Friday September.8 I was xxxxx on an oil change $231. Last time I went it was $160 which is high but I could deal with. More

by FireServicessouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Bearden
Report | Print
September 08, 2023

Always receive very good service at this location, people are very attentive to my questions concerning my vehicle More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 11, 2023 -

Shottenkirk Hyundai Rome responded

Cheryl, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 07, 2023

Thankfully was provided a loaner after a parts delay extended the completion time of our vehicle. Process picking up loaner very smooth More

by jimbo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Shottenkirk Hyundai Rome responded

jimbo, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 07, 2023

Great place would highly recommend to every one Bought my car there also wonderful place More

by TAMMYRED08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 08, 2023 -

Shottenkirk Hyundai Rome responded

TAMMYRED08, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at TAMMYRED08!

September 03, 2023

Friendly Honest Professional Knowable. Love my new car!!!! Will be back to get my son a car for his 16th Birthday coming up! More

by akbowman2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brandt, Cody Davis
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

akbowman2001, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 02, 2023

I love the service I get when I go there! So willing to help out with any problems I have! More

by KINSEYRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Bearden
Report | Print
Sep 06, 2023 -

Shottenkirk Hyundai Rome responded

KINSEYRANDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

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