Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

Sort by
September 28, 2023

They were very fair and honest with me. I appreciate that. They assessed the situation and let me know what they found out. I appreciate their help very much! More

by kivester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Shottenkirk Hyundai Rome responded

kivester, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 26, 2023

Great customer service! My oil change was completed in under an hour which was great! More

by ibmissib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

Good working people they try doing what I need done I like the people y’all got working More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Alan, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 25, 2023

They go out of their way to understand your vehicle and situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly More

by YahsDaughter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

YahsDaughter40, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

Always a pleasure doing business with you guys , thanks for all you do for us More

by BBURNS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brandt, Bryan McFall, Cheryl Cooper, Chris Holmstrom, Trevor Quinn
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 23, 2023

Dealership use to be Heritage since change over many improvements have been made. I use service dept and so far spot on. More

by HDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Chris Holmstrom
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2023

They took me in right away were very courteous and accommodating. Waiting area was inviting and thoroughly stocked with refreshments More

by Hutche sonkarolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cooper
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hutche sonkarolyn, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 22, 2023

As usual, prices are very high. You would get more customers for maintenance and purchasing with more competitive maintenance pricing. More

by Teacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

September 22, 2023

As a whole, I like Shottenkirk, however, the Service department has some issues. Several times I have called beforehand to ask if I could come in for a service and they tell me yes over the phone. But w More

by DANNIELLESUMMERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

DANNIELLESUMMERLIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

September 21, 2023

Great service advisor very friendly and take his time to talk to you. Rust a great guy More

by greene.gifty2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

1
...
26
27
28
...
31