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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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November 14, 2023

This dealership is always wonderful and quick to get you in and out in a comedy manner. More

by WVRUNAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall
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Nov 15, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 13, 2023

David was amazing! ! He took time to explain everything to me in detail. I didn't feel like he was going to up-sale me at any point. More

by JAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlon Nichols
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Nov 14, 2023 -

Shottenkirk Hyundai Rome responded

JAC, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 12, 2023

In and out. Quick and easy! Always a good experience at Shottenkirk Hyundai Rome Great More

by DAVIDECROMER
Recommend Dealer
Yes
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November 12, 2023

It was a great experience Russ got me in and out quicker than expected and upon completion my car was fixed of all my issues at the time More

by ronnielbryant74
Recommend Dealer
Yes
Employees Worked With
Russell Barlow
Report | Print
November 11, 2023

David Kay was awesome. Exceptional care and service. I was in and out in more than a reasonable amount of time. More

by tlbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 11, 2023

Caring team of people! They let me know they had to order recall parts. My vehicle was still ready to be picked up when they said it would.. Very nice! More

by SARAH.MESSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall
Report | Print
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

SARAH.MESSEX, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 10, 2023

For routine service they are good but when a recall was sent out about paint chipping from the hoods of the Santa Fe they were of no help at all. No one there seemed to know what I needed to do or the form More

by R1strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names, Cassie Hardin
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Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

November 10, 2023

Great service and always keeps customers first … thank you 👍👍👍👍 Keep up the good work keep it up More

by GEORGIAHEARTTRAINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

GEORGIAHEARTTRAINING, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 09, 2023

The service department was very professional and helpful. David went above what was expected, I will continue to use the service department. More

by TLANSDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

TLANSDELL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 09, 2023

The dealership, but very clean the service workers are very nice polite all in all, I will give it a 10 More

by Thad361
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

Thad361, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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