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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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November 29, 2023

They were helpful and very clear in the description of my choices. I did not feel pressured. More

by JWILLIECOOPER
Recommend Dealer
Yes
Employees Worked With
Kaleb and mr Davis
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Nov 30, 2023 -

Shottenkirk Hyundai Rome responded

JWILLIECOOPER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 29, 2023

Prices are thru the roof! Get a oil change and they will find more work More

by goldinvickie2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Shottenkirk Hyundai Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0640 and ask for one of our managers.

November 28, 2023

Honored my time and was very friendly and fast service! ! Thank you for the service! More

by MSWILSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Shottenkirk Hyundai Rome responded

MSWILSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 23, 2023

Service department is very good and helpful. Very prompt service and easy to communicate with. More

by REALTORJOANNAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

JOANNAJACKSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Nothing to change because it is not much you CJ’s change yet to service More

by SPORTSLINER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cassie Hardin, Cheryl Cooper, Chris Holmstrom
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Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

November 21, 2023

The customer service is always above, and beyond what I expect, and the service is always great. This dealership is more than willing to accommodate you if you need it. More

by BRITTANY_H58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

BRITTANY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 21, 2023

1st oil change and tire rotation on my new car I was treated well at my service More

by PEBALL6
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
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Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Great service for my 7500 mile Tucson check up. Very friendly and fast service. Pleasant place to sit and wait as well. More

by 6MORGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

MORGANS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 20, 2023

David was awesome, I was in the automotive dealer parts and service business for many years and would have loved to have had such an energetic advisor on my staff, his professionalism and customer care com More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Shottenkirk Hyundai Rome responded

Jim, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 17, 2023

The guys were great and very nice. They got my oil changed and rotated my tire. We just need a Kia dealership closer than Cartersville Ga. More

by gabg240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

gabg240 responded

Y'all did great.

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