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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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February 07, 2024

Showed up at my appointment at a bag of popcorn and a coke my car was done I paid my bill Dave did an excellent job More

by INDYROB500
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
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Feb 08, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

February 07, 2024

Fine Russ was okay but didn't do anything special to make it a wonderful trip to the dealership. Didn't really engage with me More

by ROSHANDA.BLACKWELL
Recommend Dealer
Yes
Employees Worked With
Russ
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Jul 22, 2024 -

Shottenkirk Hyundai Rome responded

ROSHANDA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

February 04, 2024

Very nice an quick service My visit was speedy and service was excellent! Definitely recommend to anyone! More

by AMANDAB79519
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

AMANDA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 04, 2024

I was very pleased with the customer service and loved the coffee also in the service waiting area More

by NLB0827
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 04, 2024

Great customer service. Not a long wait for my car. Excellent customer service. Will be back for my next service More

by ANEATRAGCALDWELL
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, Bryan McFall
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Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 03, 2024

It was stressful at first but David Kay helped me in the end and made it right. More

by ELYNN0570
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

ELYNN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

February 03, 2024

Get my oil change in my tires aligned. However, they did not address the weird noises in popping sound in the front end of a vehicle as I asked. More

by Brett.froman
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Brett, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

February 03, 2024

The dealership was amazing. The staff was friendly and the service was quick. They even signed me up for coupons next time. More

by GORDON8590
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

GORDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 03, 2024

Mr. Kay is very courteous and professional. He took care of my car right away. The hospitality shown me was very nice, with a nice bag of warm popcorn and a bottle of water. Waiting was more pleasant becaus More

by CHICKLADY11
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 03, 2024

Super easy service scheduling online. Fast, friendly and thorough service upon arrival. David Kay is so awesome!! He is so upbeat, easy to talk to and always makes me feel valued as a cus More

by MINI_COOP21
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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