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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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February 28, 2024

All transactions were handled smoothly with no issues Everything went smooth and without any hiccups thanks for a great job More

by JUMPSTART1968
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

February 25, 2024

Everything was quick and done correctly! Waiting room was spacious and inviting. The employees were all nice, respectful, and attentive. More

by Mar 10
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Mar, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 24, 2024

David (Service Manager) was very professional and did an amazing job taking care of my problem. He provided the best customer service that I have had at a car dealership in many years. More

by jerry.trammell
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

jerry, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 24, 2024

They were very professional & checked my vehicle for any problem of a minor oil leak around the oil filter More

by SHORTDAWG1943
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 23, 2024

Friendly and fast service. I will come back in the future. I would recommend them. More

by MSCOTT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 15, 2024

Good service. Fast service. Reliable Always a good experience when I visit the dealership, they're willing to help with even the most minor problem More

by TATYANA.ETCHISON
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 16, 2024 -

Shottenkirk Hyundai Rome responded

TATYANA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 14, 2024

Excellent customer service all the way around Great communication answered all my questions Will use them again More

by kimberlymcguiness
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 15, 2024 -

Shottenkirk Hyundai Rome responded

kimberly, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 12, 2024

In and out no problems I hate pricing is higher but that's everything now days dealership good to deal with More

by lindaj2
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Feb 13, 2024 -

Shottenkirk Hyundai Rome responded

linda, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

February 12, 2024

I did not meant to rate 1 for David. I don't know a David. The experience was great as always. More

by ADJUA.GLENN
Recommend Dealer
Yes
Employees Worked With
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Jul 06, 2024 -

Shottenkirk Hyundai Rome responded

GLENN, thank you for sharing your experience with us. We appreciate your feedback!

February 10, 2024

Unhelpful, was told the Error code that was reading was not the true code and was going to cost another $1500, on top of the original $1700 that I had already paid and was told that the issues was resolved More

by DKHIGHTOWER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

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