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Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
302 Reviews

302 Reviews of Shottenkirk Hyundai Rome - Service Center

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April 06, 2024

We were at the dealership for quite some time at least three hours just for a tire rotate oil change other than that we were well satisfied with the service we got you guys are going in the right directio More

by tweets1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 05, 2024

Got right in no wait time. Fast service.Russ did a good job making sure everything was taken care of. More

by FARRENBAILEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Shottenkirk Hyundai Rome responded

FARREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 01, 2024

We took our 2018 KIA in for service and started talking to Glen Johnston while it was being serviced. Never met such a nice salesman and he was very impressive. We met the sales manager, Anthony and the tw More

by j.l.wins
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Brady, Finance, Anthony, sales manager (Both were excellent) , Nick Primiano, Glen Johnston
Apr 01, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

March 31, 2024

Service department was good and fast, but sales. .. I bought 1 car in 2023, took 7 hours to complete. Was told systems were slow, fast forward to 2024, was looking at trading my car in for a newer mo More

by thaas64
Recommend Dealer
No
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Apr 01, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

March 29, 2024

Everyone Courteous, Professinal and polite. Would recommend this Group with a 100. Super, Superb Fantastic!! More

by larrywinslette40
Recommend Dealer
Yes
Employees Worked With
Glynn, Anthony, Jamie. Tori and Nick.
Jul 04, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

March 18, 2024

Everyone is friendly, courteous and helpful. There is a comfortable waiting area, but you don't have to stay long. David was welcoming and thorough. I will be back. More

by Marlene
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Mar 19, 2024 -

Shottenkirk Hyundai Rome responded

Marlene, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

March 12, 2024

Easy to work with. .. service tech very helpful. The service department was very helpful and prompt with my service. More

by VCDRNEK
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Mar 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 12, 2024

They did fix my car box and changed oil They are doing great on updated box and changing the oil and filter More

by Cculber007
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Mar 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 12, 2024

Quick and efficient The service reps were professional and the service was fast and efficient More

by RAE5878
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Mar 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

March 11, 2024

Quick, easy and efficient! I was pleased with the overall service! Thanks for explaining the service that was done to our car. It was also fast and efficient. More

by FOSHEE.CHAD
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
Jul 08, 2024 -

Shottenkirk Hyundai Rome responded

CHAD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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