Back

Shottenkirk Hyundai Rome - Service Center

Rome, GA

4.5
306 Reviews

306 Reviews of Shottenkirk Hyundai Rome - Service Center

Sort by
July 03, 2025

Work was completed as instructed. Timely as it was indicated to me. I was very pleased. More

by ldswhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

June 25, 2025

The staff was Friendly and I had prompt service we enjoyed the coffee and popcorn during our wait. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Smith was friendly and explained the questions we had about the new Santa Fe
Jun 26, 2025 -

Shottenkirk Hyundai Rome responded

Marie, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

June 07, 2025

Very quick service and Jonah in service department was extremely nice and very helpful. Thank you for such great service. More

by cindy.chapman0014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Fill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah in service
Jun 09, 2025 -

Shottenkirk Hyundai Rome responded

Cindy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2025

I alway have a quick and easy time when I get my vehicle serviced. Very pleasant employees! I see a big improvement since becoming Shottenkirk! More

by Christinecarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah was a pleasure to deal with today.
Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 28, 2025

Prompt, cordial and great service, wait time to complete needs within an hour. Will continue to service my car as this dealership. Jamie was awesome More

by flipper418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

flipper418 responded

Prompt, cordial and great service, wait time to complete needs within an hour. Will continue to service my car as this dealership, Jamie was awesome 👌

Jun 03, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

May 23, 2025

I have always been very satisfied with the quality of service,I have recieved from this dealership. More

by Spartangirl61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 13, 2024

Excellent customer service experience with the office and service staff! Very friendly and knowledgeable staff members. More

by lena.natale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Nov 14, 2024 -

Shottenkirk Hyundai Rome responded

Natale, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 11, 2024

fast and friendly service, service department went the extra mile to make this a great experience! More

by mward861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Nov 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2024

After we picked up the vehicle and paid the bill, I was almost home when I received a call from Russ wanting to know if I could return to the service center. I was told there was a problem with my billing More

by THOM_MAC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Nov 11, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 04, 2024

Great Recall Service, it was quick and was back on the road faster than I thought I would be. More

by DAVIDD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
Nov 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

1
...