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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

September 19, 2023

Good to work with. Could use more education about the new car when purchasing , there is a lot to learn . More

by BKENNETH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Quinn
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Sep 20, 2023 -

Shottenkirk Hyundai Rome responded

BKENNETH98, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 18, 2023

Shottenkirk has helped me with all my needs and questions I've had since they took over from heritage. More

by ronnielbryant74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brandt, Cody Davis, Bryan McFall, Cassie Hardin, Katlon Nichols, Cheryl Cooper, Ivie Barnett, Chris Holmstrom
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Sep 19, 2023 -

Shottenkirk Hyundai Rome responded

ronnielbryant74, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 18, 2023

Absolutely 💯% satisfaction. Trevor is an excellent sales person. Wouldn’t want any other. Taking care of my service!! Great job Thanks More

by DCrowe548
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Quinn
Report | Print
Sep 19, 2023 -

Shottenkirk Hyundai Rome responded

DCrowe548, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 14, 2023

Excellent work grant service nice people and good to know about this service thank you More

by Jmdelab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Jmdelab, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 14, 2023

Everyone was friendly and kind in addition to willing to answer any and all questions. I would also recommend this dealership for any major or minor repairs. More

by Love2drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Love2drive, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 12, 2023

The people in the service department are very pleasent, friendly and easy to deal with. More

by MONTERASURE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Shottenkirk Hyundai Rome responded

MONTERASURE1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2023

Oh, I felt that they knew they could not repair my car when I took it in. Took it in late Wednesday did not hear anything from them by Friday. Text the advisor. David did not get a response. Left a messag More

by gperry1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Shottenkirk Hyundai Rome responded

gperry1030, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 so we can discuss some solutions.

September 11, 2023

The job was done quicker than what I was told. They did a good job. More

by SUSANHAYE021958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SUSANHAYE021958, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 11, 2023

Pleasant staff, good work performed, complimentary snacks and drinks, kids play room. Overall great experience with my servicing More

by SMCFALL0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cooper
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SMCFALL0215, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 11, 2023

This was the best experience I have ever had buying a car! Heath Bearden made the process so easy and he was so knowledgeable. More

by Pcoheley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Scheidl, Jeremy Brandt, Cody Davis, Heath Bearden, Bryan McFall, Cassie Hardin, Katlon Nichols
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

Pcoheley, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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