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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

September 14, 2023

Everyone was friendly and kind in addition to willing to answer any and all questions. I would also recommend this dealership for any major or minor repairs. More

by Love2drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom
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Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Love2drive, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 14, 2023

Excellent work grant service nice people and good to know about this service thank you More

by Jmdelab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 14, 2023 -

Shottenkirk Hyundai Rome responded

Jmdelab, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2023

Oh, I felt that they knew they could not repair my car when I took it in. Took it in late Wednesday did not hear anything from them by Friday. Text the advisor. David did not get a response. Left a messag More

by gperry1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kay
Report | Print
Sep 13, 2023 -

Shottenkirk Hyundai Rome responded

gperry1030, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 so we can discuss some solutions.

September 12, 2023

The people in the service department are very pleasent, friendly and easy to deal with. More

by MONTERASURE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Sep 13, 2023 -

Shottenkirk Hyundai Rome responded

MONTERASURE1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 11, 2023

The job was done quicker than what I was told. They did a good job. More

by SUSANHAYE021958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SUSANHAYE021958, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 11, 2023

Pleasant staff, good work performed, complimentary snacks and drinks, kids play room. Overall great experience with my servicing More

by SMCFALL0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cooper
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

SMCFALL0215, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 11, 2023

Service was super fast and efficient. Will always bring my car back here for future visits. More

by Pcoheley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

Pcoheley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 11, 2023

This was the best experience I have ever had buying a car! Heath Bearden made the process so easy and he was so knowledgeable. More

by Pcoheley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Scheidl, Jeremy Brandt, Cody Davis, Heath Bearden, Bryan McFall, Cassie Hardin, Katlon Nichols
Report | Print
Sep 12, 2023 -

Shottenkirk Hyundai Rome responded

Pcoheley, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 10, 2023

Trevor went to great lengths for us when we came in to buy a car as a surprise for our daughters 18th! He came in on his day off to get it done and saved us a percent on financing as well!! More

by rjuler
Recommend Dealer
Yes
Employees Worked With
Trevor Quinn
Report | Print
Sep 11, 2023 -

Shottenkirk Hyundai Rome responded

rjuler, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 10, 2023

I had a great experience! Not only do they work with you best they can they also have a great staff. Such a friendly atmosphere! More

by BRITNEYBAILEY1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay pewitt , Cassie Hardin, Kaleb Buck
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Sep 11, 2023 -

Shottenkirk Hyundai Rome responded

BRITNEYBAILEY1234, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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