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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

September 26, 2023

Great customer service. Kaleb was great and so was the finance person cody. They both work hard to make sure I left happy. More

by BCJOHNSON2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Kaleb Buck
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Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

BCJOHNSON2020, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 26, 2023

Great customer service! My oil change was completed in under an hour which was great! More

by ibmissib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

Good working people they try doing what I need done I like the people y’all got working More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Alan, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 25, 2023

They go out of their way to understand your vehicle and situation, and adresss the pertinent issues in a fair, honest, and timely manner. They are very friendly More

by YahsDaughter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
Report | Print
Sep 27, 2023 -

Shottenkirk Hyundai Rome responded

YahsDaughter40, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

I clicked one star because it was the lowest I could possibly rate them at. If I had the choice of zero stars, that’s what they would have gotten. Worst experience I’ve ever had purchasing anything reta More

by billy.doyle
Recommend Dealer
No
Employees Worked With
Jeremy Brandt
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

billy.doyle, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 so we can discuss some solutions.

September 25, 2023

Always a pleasure doing business with you guys , thanks for all you do for us More

by BBURNS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brandt, Bryan McFall, David Kay, Cheryl Cooper, Chris Holmstrom, Trevor Quinn
Report | Print
Sep 26, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 23, 2023

Great service they were great I’m going to recommend them to my friends when I need a car they will be see me again thank you for your service More

by LADLMD1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brandt, Cody Davis, Heath Bearden
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

September 23, 2023

Dealership use to be Heritage since change over many improvements have been made. I use service dept and so far spot on. More

by HDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Chris Holmstrom
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2023

They took me in right away were very courteous and accommodating. Waiting area was inviting and thoroughly stocked with refreshments More

by Hutche sonkarolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cooper
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hutche sonkarolyn, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 22, 2023

As usual, prices are very high. You would get more customers for maintenance and purchasing with more competitive maintenance pricing. More

by Teacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Oct 03, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

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