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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

October 08, 2023

Great service! !! Advisor and manager where very helpful and knowledgeable of my vehicle definitely would recommend More

by SMCFALL0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
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Oct 09, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 07, 2023

We had a free detail done, due to issues before. I showed Bryan that the detail person didn’t even clean the cup holders. He only agreed. Did not offer to have it corrected or anything. More

by JAMIE.JACKSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall
Report | Print
Oct 09, 2023 -

Shottenkirk Hyundai Rome responded

JAMIE.JACKSCOTT, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

October 07, 2023

David had always been so helpful so far. My car has been in the shop I’ve communicated with him like 100 times and he hasn’t said a thing out the way or inpatient More

by Thomaswhite111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall
Report | Print
Oct 09, 2023 -

Shottenkirk Hyundai Rome responded

Thomaswhite111, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 06, 2023

The folks working were great. Service area seemed very clean. Extremely accommodating and more focused on doing the job well over doing the job quickly. I wish they would match th More

by RomeGAOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Report | Print
Oct 09, 2023 -

Shottenkirk Hyundai Rome responded

RomeGAOwner, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

October 06, 2023

The wife was in need of a newer vehicle and she wanted to experience the process herself, so she worked with Jay on finding the right car within her budget with the features she needed. Very smooth and seaml More

by Andy.n.Libby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis
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Oct 09, 2023 -

Shottenkirk Hyundai Rome responded

Andy.n.Libby, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

October 05, 2023

Clean premises and friendly staff. I had an appointment and was in and out in 40 minutes for my scheduled maintenanc. More

by SENDROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Shottenkirk Hyundai Rome responded

SENDROS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 05, 2023

Made the chore very pleasant. i love this company. Even the phone call to service was wonderful. More

by cgull56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Shottenkirk Hyundai Rome responded

cgull56, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

October 03, 2023

Fast and efficient, took my time into consideration , very friendly, communication was great, love the snacks More

by 2cutebunny11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 03, 2023

I was amazed at how fast the work was completed. I got the oil changed & tires rotated. When I saw the car pull up as completed, I thought that must not be my car. But, it was my car. I was very More

by Bama Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Holmstrom
Report | Print
Oct 04, 2023 -

Shottenkirk Hyundai Rome responded

Bama Girl, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2023

Wesley made the whole experience very enjoyable and I will recommend Shottenkirk to anyone I know looking for a vehicle. More

by ALYSSIAJDIXON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Wesley Willix
Report | Print
Oct 04, 2023 -

Shottenkirk Hyundai Rome responded

ALYSSIAJDIXON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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