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Shottenkirk Hyundai Rome

Rome, GA

4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

October 24, 2023

Was fast & friendly. I was impressed with the way it was done & all the information I was given after the vehical was finished More

by ROBIN HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Shottenkirk Hyundai Rome responded

ROBIN HARRIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

October 24, 2023

We always receive excellent customer service, and the entire team is always so friendly and helpful. David is awesome! More

by HappyChappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2023

I’ve been using Shottenkirk the past year and very pleased. The service writers and staff is kind and helpful. Far above Terry Reid in Cartersvill. Ty! More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Shottenkirk Hyundai Rome responded

Vickie, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 22, 2023

Very efficient! Excellent service! All of the crew went above and beyond to take care of me and my family More

by Chloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Holmstrom
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

Chloe, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 22, 2023

Good , helpful, and friendly place to bring car and trucks to have them worked on. Also to buy new cars and trucks. More

by agan7004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

October 21, 2023

Shottenkirk dealership was amazing. The employees were so friendly and very helpful. I’ll definitely go to this dealership again. More

by Haleyd26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Kaleb Buck
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

Haleyd26, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 21, 2023

The staff was very courteous and professional. And took care of my car right away. More

by CHICKLADY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

great job everybody, Russ and Dave are two of the best out there, thanks again More

by INDYROB500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath bearden, Bryan McFall
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

INDYROB500, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

October 21, 2023

Very nice, very friendly, will go out of there way to help, I will suggest to family and friends I will be doing all my business with shottenkirk from parts service and buying new vehicles More

by prestonziegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brandt, Cody Davis, Bryan McFall, Cassie Hardin, Katlon Nichols, Cheryl Cooper, Ivie Barnett, Chris Holmstrom
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

prestonziegler, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

October 21, 2023

In and out for a factory recall. Very nice employees even washed my car and got most of the mold off. More

by PGOSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, Cheryl Cooper, Chris Holmstrom
Oct 23, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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