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Shottenkirk Hyundai Rome

Rome, GA

4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

November 11, 2023

Caring team of people! They let me know they had to order recall parts. My vehicle was still ready to be picked up when they said it would.. Very nice! More

by SARAH.MESSEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

SARAH.MESSEX, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 10, 2023

Great service and always keeps customers first … thank you 👍👍👍👍 Keep up the good work keep it up More

by GEORGIAHEARTTRAINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

GEORGIAHEARTTRAINING, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 10, 2023

For routine service they are good but when a recall was sent out about paint chipping from the hoods of the Santa Fe they were of no help at all. No one there seemed to know what I needed to do or the form More

by R1strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names, Cassie Hardin
Nov 13, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

November 09, 2023

Everyone was very friendly, easy to work with and had no problem answering any questions we had More

by PARKERDESTINI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Heath Bearden
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

PARKERDESTINI1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 09, 2023

They communicate very well and they schedule you and your vehicle to be in and out in as little time as possible. Great job. More

by Stephencorrao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

Stephencorrao, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 09, 2023

My issue was taken care of with the least amount of inconvenience to me - I will continue to be a customer- thank you! More

by RAE5878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan McFall, David Kay
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

RAE5878, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 09, 2023

The service department was very professional and helpful. David went above what was expected, I will continue to use the service department. More

by TLANSDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

TLANSDELL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 09, 2023

The dealership, but very clean the service workers are very nice polite all in all, I will give it a 10 More

by Thad361
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Nov 10, 2023 -

Shottenkirk Hyundai Rome responded

Thad361, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

November 07, 2023

Ease of appointment scheduling, courteous staff, punctual people, ease of getting questions answered in layman’s terms, no pressure to have more services done, appropriate cost. More

by Susan
Recommend Dealer
Yes
Employees Worked With
David Kay, Cassie Hardin
Nov 08, 2023 -

Shottenkirk Hyundai Rome responded

Susan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 07, 2023

Professional goods break room tv was out no one new how to fix it n More

by SHERI.DAVIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Holmstrom
Nov 08, 2023 -

Shottenkirk Hyundai Rome responded

SHERI.DAVIDS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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