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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

November 29, 2023

Prices are thru the roof! Get a oil change and they will find more work More

by goldinvickie2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Shottenkirk Hyundai Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0640 and ask for one of our managers.

November 28, 2023

Honored my time and was very friendly and fast service! ! Thank you for the service! More

by MSWILSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Shottenkirk Hyundai Rome responded

MSWILSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 25, 2023

I have a Hyundai dealer close to me here in TN But I drove 2 hrs to see Wes who gave me the best price and exactly what I wanted. Great people to deal with. Go see Wes. More

by RDURAND1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Willix, Heath Bearden
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Nov 29, 2023 -

Shottenkirk Hyundai Rome responded

RDURAND, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

November 23, 2023

Efficient service, knowledgeable staff. Positive buying experience overall. No one with the stereotypical slimy car salesman persona. More

by ERIN32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Wesley Willix
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Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

ERIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

November 23, 2023

Professional service that was quick. Jay was professional, courteous, and quick to respond. Jay was professional, courteous, and quick to respond to my questions. More

by GLach
Recommend Dealer
Yes
Employees Worked With
Jay
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Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

GLach, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 23, 2023

Service department is very good and helpful. Very prompt service and easy to communicate with. More

by REALTORJOANNAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

JOANNAJACKSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

The customer service is always above, and beyond what I expect, and the service is always great. This dealership is more than willing to accommodate you if you need it. More

by BRITTANY_H58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

BRITTANY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

November 21, 2023

1st oil change and tire rotation on my new car I was treated well at my service More

by PEBALL6
Recommend Dealer
Yes
Employees Worked With
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
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Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Excellent salesmanship by Heath. We found a car that we didn't even know we wanted! More

by rowanj
Recommend Dealer
Yes
Employees Worked With
Heath Bearden
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Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

rowanj, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

November 21, 2023

Great customer service all the around from sales to finance. Salesman was very helpful and understanding. More

by NWILBANKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori (Sales Manager), Cody Davis
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Nov 22, 2023 -

Shottenkirk Hyundai Rome responded

NWILBANKS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

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