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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

December 16, 2023

It was a great service got everything I needed done and toppped off some other things as well More

by CjhawkinS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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Dec 17, 2023 -

Shottenkirk Hyundai Rome responded

CjhawkinS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

December 14, 2023

Completed our service on time without any issues. Staff was courtesy and helpful. They addressed my concerns. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Hardin
Report | Print
Dec 15, 2023 -

Shottenkirk Hyundai Rome responded

Roman, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

December 11, 2023

I can't say enough wonderful things about the staff at Shottenkirk Hyundai Rome. Jay was the best! He was not only friendly and personable, but unbelievably knowledgeable. As we progressed through the More

by PamW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Nick Primiano
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Dec 12, 2023 -

Shottenkirk Hyundai Rome responded

Pam, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

December 09, 2023

Everyone was very accommodating. The service center took our car right in and was finished quickly. Their service was excellent. More

by mccudy.connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay, Cassie Hardin, Cheryl Cooper, Chris Holmstrom
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Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

mccudy.connie, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 08, 2023

Stay away! They are dishonest beyond belief! Purchased a vehicle from them; they took out interior parts during the detail, I informed them of this and they sai More

by StayAwayfromShottenkirk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JAY
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

December 07, 2023

It was very quick and friendly service, was out within an hour of arrival. Thanks More

by CAITLIN.DANIELLE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

CAITLIN.DANIELLE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

December 07, 2023

The service was amazing. Got an approval to replace my motor and Monday, and I picked my car up Saturday. I can't say enough about David's courtesy and communication! More

by avinmcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

avinmcrae, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 07, 2023

David was very patient with me,very friendly and and unstanding my issues and fast More

by rousecatherine03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Dec 10, 2023 -

Shottenkirk Hyundai Rome responded

rousecatherine, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

December 04, 2023

The guy who checked me in was so kind and helpful. The guy who checked me out was also kind. They took great care of me and my car and I will definitely be back. More

by KAITLINMCSTOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan McFall, David Kay
Report | Print
Dec 05, 2023 -

Shottenkirk Hyundai Rome responded

KAITLINMCSTOTTS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

December 02, 2023

Caleb, our salesperson, was great but we waited FOREVER on paperwork. Cory was great, too. More

by JILLMARIA73
Recommend Dealer
Yes
Employees Worked With
Cody Davis, Kaleb Buck
Report | Print
Dec 04, 2023 -

Shottenkirk Hyundai Rome responded

JILLMARIA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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