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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
418 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 418 reviews

February 04, 2024

Very nice an quick service My visit was speedy and service was excellent! Definitely recommend to anyone! More

by AMANDAB79519
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
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Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

AMANDA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 04, 2024

I was very pleased with the customer service and loved the coffee also in the service waiting area More

by NLB0827
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 03, 2024

It was stressful at first but David Kay helped me in the end and made it right. More

by ELYNN0570
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

ELYNN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

February 03, 2024

Get my oil change in my tires aligned. However, they did not address the weird noises in popping sound in the front end of a vehicle as I asked. More

by Brett.froman
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
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Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Brett, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

February 03, 2024

The dealership was amazing. The staff was friendly and the service was quick. They even signed me up for coupons next time. More

by GORDON8590
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

GORDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

February 03, 2024

Mr. Kay is very courteous and professional. He took care of my car right away. The hospitality shown me was very nice, with a nice bag of warm popcorn and a bottle of water. Waiting was more pleasant becaus More

by CHICKLADY11
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 03, 2024

Super easy service scheduling online. Fast, friendly and thorough service upon arrival. David Kay is so awesome!! He is so upbeat, easy to talk to and always makes me feel valued as a cus More

by MINI_COOP21
Recommend Dealer
Yes
Employees Worked With
David Kay, David Kay
Report | Print
Feb 05, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 01, 2024

Very nice and considerate Everyone was helpful and thank Glen Love my car Thanks again More

by CHERYLSWANSON1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea and 2 more Glen helped me with the features on the car. AndJT or JD. Worked with me getting the car. And Hosea was new but done very good., Cody Davis
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Feb 23, 2024 -

Shottenkirk Hyundai Rome responded

CHERYL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

January 31, 2024

Jay was extremely friendly, super helpful, and willing to show us multiple vehicles until we found one that worked. More

by CPTNCHUNKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis
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Feb 01, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

January 30, 2024

Was told oil change would be 69 ended up 81. Will go elsewhere for oil change from now on More

by DAWN.RAPOSE
Recommend Dealer
No
Employees Worked With
David Kay, David Kay
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Jan 31, 2024 -

Shottenkirk Hyundai Rome responded

DAWN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

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