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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

April 28, 2024

We had a very good experience with Brandon and with the lady in financing. Thank More

by NIMBEX00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 28, 2024

We were greeted soon after arriving on the lot. The sales person was very nice and when I told him that my wife had already spoken to another salesman he gracefully handed us over. The sales and fi More

by ROBERTRAMPLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck, JT Laughridge
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

ROBERT, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 27, 2024

A service person told me I had warranty on my car. I brought it in for service they charged me 378 and told me I did not have warranty. I will never come here again. More

by Juliedodd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Julie, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

April 27, 2024

Service was quick and efficient 😁. There was a want and service was great. People are very friendly. More

by DONROG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2024

The guy who took care of everything was superior. Considerate of my needs and answered all my questions. I appreciate being treated with respect and understanding. It was a pleasant experience. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie carter
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Jenny, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 26, 2024

Very respectful I recommend everybody who has a Hyundai take it to shottenkirk in Rome to get it service More

by BABYLANDJEEZY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Kaleb Buck, Nick Primiano, JT Laughridge, Glen Johnston, Lauren Kelley
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Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 26, 2024

Very attentive, friendly,kept me informed on what I needed done, and I appreciate that. More

by ESTUBBSJAYBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Davis, and Jamie, Did a five Star Job., Kaleb Buck, Glen Johnston
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

April 25, 2024

They were very friendly,knowledgeable,and courteous. I was there for my 24,000 mile service. It did not take very long and I was on my way. More

by SarahCargle55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Shottenkirk Hyundai Rome responded

Sarah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 22, 2024

Yes yall do a very good job . Keep up the good work you ask do. Thanks More

by BUTLEREM89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Kaleb Buck, Nick Primiano, JT Laughridge, Glen Johnston, Lauren Kelley
Report | Print
Apr 24, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 22, 2024

Could not fix it. Will have to go back which is 50 miles for the 3rd time to get fixed More

by DWAYNE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Davis, Kaleb Buck
Report | Print
Apr 24, 2024 -

Shottenkirk Hyundai Rome responded

DWAYNE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

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