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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

June 05, 2024

I was able to get a new tire due to screw in sidewall. I was able to get the new tire the same day it was delivered to the dealer. More

by Diannec06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Shottenkirk Hyundai Rome responded

Dianne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 04, 2024

I was not happy at all after I purchased a truck here. I will never ever deal with this establishment again. Not only did I have to go back several times, I also heard other customers having the same issu More

by SONYAMANN2675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
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Jun 05, 2024 -

Shottenkirk Hyundai Rome responded

SONYA, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

June 04, 2024

Quick easy to set appointment. Car taken back immediately and completed in timely manner which was appreciated. More

by SHARONEH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Shottenkirk Hyundai Rome responded

SHARON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 02, 2024

Great manager and salesman, process was easy and enjoyable. Focused on the right things to make the deal work. More

by CANELSON1775
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Nick Primiano
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Jun 03, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

June 01, 2024

Everyone we encountered was polite and friendly. Inventory was low but still options. Facility was clean. We think some kind of inventory was going on outside and was a little concerning at first wi More

by TLSunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori in Finance was 5 stars as well
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Jun 03, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

May 31, 2024

Wait time was great but they failed to reset my oil change mileage warning on the car ! So it is still saying that it needs an oil change? More

by CHUCKMORGAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkniwn
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Jun 03, 2024 -

Shottenkirk Hyundai Rome responded

CHUCK, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

May 29, 2024

The car was leaking a lot of oil today and we barely got it Saturday and yesterday we put insurance More

by CANDELARIAMARIA1960
Recommend Dealer
No
Employees Worked With
Danny dorantes
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May 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

May 29, 2024

Very prompt service department. Very friendly staff. Competitive prices. Nice customer lounge. An overall good experience. More

by dxjanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

Very friendly and helpful service reps. Easy to check-in and checkout at the beginning and completion of service. More

by THOM_MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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May 23, 2024 -

Shottenkirk Hyundai Rome responded

THOM, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

Great experience, everything was done quick and accurate. Very professional. I was happy with my visit. More

by BCJOHNSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

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