Shottenkirk Hyundai Rome

The service department, we're very kind, very professional but. After paying over $800.00 for my car for a part,that took almost a week to get The next day after picking up my car From the servic professional but. After paying over $800.00 for my car for a part,that took almost a week to get The next day after picking up my car From the service department I had to have my car towed back because it's having same problem I took it to to them to fix. Obviously the part was not the issue. They don't have loaner cars and short on mechanics. The car runs for a little while and then it won't start you let it sit. It will restart, then you drive it for a little while and then it will, we'll start. Whatever the problem could be, it's definitely not the $820.00 I spent the money on no car yes I'm disappointed. Thanks More

When I arrived I was greeted by my salesman great atmosphere an happy vibes customer service was amazing atmosphere an happy vibes customer service was amazing More

As soon as I walked in I was greeted by my sales person . he was patient and did his best to work with getting the me the car in the price range I could afford great customer service he was patient and did his best to work with getting the me the car in the price range I could afford great customer service More

This was the first time using Shottenkirk and I am extremely impressed with the professionalism of each employee. Got me in and out in one hour. By far the best experience I have ever had with a Hyund extremely impressed with the professionalism of each employee. Got me in and out in one hour. By far the best experience I have ever had with a Hyundai dealership service department. We are currently on our 4th Hyundai. More

The staff was courteous and professional. They took my car back for my oil change with no wait time. They took my car back for my oil change with no wait time. More

The service was done quickly, well within a reasonable amount of time. The staff were very professional. amount of time. The staff were very professional. More

Sales person was most helpful. Lesson to our needs and made it happen. Very good experience. Lesson to our needs and made it happen. Very good experience. More

Identified problem right away and explained repair was covered under warranty. Completed the major repair work within very reasonable time. Provided a loaner car while work was being done. covered under warranty. Completed the major repair work within very reasonable time. Provided a loaner car while work was being done. More

This is a great group of people that’s going to make sure you get the ride that suits you and they also protects your vehicle for years later love it you get the ride that suits you and they also protects your vehicle for years later love it More

Brought car in to get computer hooked up and check codes and recalls. Told them to check A/C compressor not engaging. Told them not to mess with refrigerant it had already been checked and was fine. They di and recalls. Told them to check A/C compressor not engaging. Told them not to mess with refrigerant it had already been checked and was fine. They did everything backwards. They done what they was supposed to not do and didn’t do what they was suppose to do. Very disappointing. Will not be back at this time. The man was very hateful towards my wife. More