Shottenkirk Hyundai Rome

Jamie said he would call me about my dash he didnt. .. I called to speak with him he didn't even have the guts to come to the phone when I called and ask for him. He was supposed to be checking with man .. I called to speak with him he didn't even have the guts to come to the phone when I called and ask for him. He was supposed to be checking with management about a situation with my car.. poor customer service. Won't be back. More

Had some problems and they fit me in and got my problem fixed very quickly. Super nice, too! Will definitely be back. fixed very quickly. Super nice, too! Will definitely be back. More

Jamie in the service department was outstanding going over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. More

Very helpful team members! I appreciated the support from the staff and the way they listened. Just a regular checkup but I’ll keep coming back because even after the free serv I appreciated the support from the staff and the way they listened. Just a regular checkup but I’ll keep coming back because even after the free services runout because they’re so helpful! More

Shottenkirk Hyundai truly helped me purchase a truck I thought I would never be able to own. I thought a would never be able to afford this nice and new of a truck. The truck was just outside of my budget thought I would never be able to own. I thought a would never be able to afford this nice and new of a truck. The truck was just outside of my budget and with their help the got me in a truck with a good payment I can afford. I dont make a ton of money and every little bit helps me and keeps me comfortable in the day to day expenses. They understood what I needed and they provided. Thankful for Juan's help along with the rest of the sales team for all they done to get me here. Definitely recommend for good straight shooting people! More

Great, and does great service and the service people are very nice and thank you for short notice and you did a great job on cleaning my vehicle very nice and thank you for short notice and you did a great job on cleaning my vehicle More

We really liked the sales rep Daniel he was professional and Tori in financing she was very nice and. helpful. But Mr Jamie in the service dept was awesome over all I would say that we were highly pleased and Tori in financing she was very nice and. helpful. But Mr Jamie in the service dept was awesome over all I would say that we were highly pleased with everyone. More

My experience with Shottenkirk in Rome Georgia was absolutely fantastic! I was treated with the utmost courteous respect as soon as I walked through the door! Angel Chavez is a top notch sales associa absolutely fantastic! I was treated with the utmost courteous respect as soon as I walked through the door! Angel Chavez is a top notch sales associate!!! More

The service department, we're very kind, very professional but. After paying over $800.00 for my car for a part,that took almost a week to get The next day after picking up my car From the servic professional but. After paying over $800.00 for my car for a part,that took almost a week to get The next day after picking up my car From the service department I had to have my car towed back because it's having same problem I took it to to them to fix. Obviously the part was not the issue. They don't have loaner cars and short on mechanics. The car runs for a little while and then it won't start you let it sit. It will restart, then you drive it for a little while and then it will, we'll start. Whatever the problem could be, it's definitely not the $820.00 I spent the money on no car yes I'm disappointed. Thanks More

As soon as I walked in I was greeted by my sales person . he was patient and did his best to work with getting the me the car in the price range I could afford great customer service he was patient and did his best to work with getting the me the car in the price range I could afford great customer service More