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Shottenkirk Hyundai Rome

Rome, GA

4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

August 16, 2024

I have a 2013 Dodge Challenger and I have been using you guys for the past few years for my service because yall take good care of my vehicle I trust everything you do for me and my vehicle thank you More

by AANNICARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 16, 2024

They are very nice but they had my car for 7 days for diagnosis and repair More

by FLENNERY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 15, 2024

Had some problems and they fit me in and got my problem fixed very quickly. Super nice, too! Will definitely be back. More

by cehoskins79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Jonah 5 stars on both!!
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 15, 2024

Jamie said he would call me about my dash he didnt. .. I called to speak with him he didn't even have the guts to come to the phone when I called and ask for him. He was supposed to be checking with man More

by tipeywheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

August 15, 2024

Jamie in the service department was outstanding going over and beyond to make sure customer satisfaction was the main priority! We will continue to choose Rome Shottenkirk for all of our Hyundai needs. More

by RUNINGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter
Aug 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 12, 2024

Very helpful team members! I appreciated the support from the staff and the way they listened. Just a regular checkup but I’ll keep coming back because even after the free serv More

by WILLIE_J_BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Hyundai Rome responded

WILLIE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

August 11, 2024

Great, and does great service and the service people are very nice and thank you for short notice and you did a great job on cleaning my vehicle More

by LILLMOTEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Laughridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davis, Kaleb Buck, Nick Primiano, Glen Johnston, Lauren Kelley
Aug 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 11, 2024

Shottenkirk Hyundai truly helped me purchase a truck I thought I would never be able to own. I thought a would never be able to afford this nice and new of a truck. The truck was just outside of my budget More

by AFINCHER28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, , Nick Primiano
Aug 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 11, 2024

We really liked the sales rep Daniel he was professional and Tori in financing she was very nice and. helpful. But Mr Jamie in the service dept was awesome over all I would say that we were highly pleased More

by ADAMS33ADAMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Jamie in service department was great and Miss Tori in financing was also great.
Aug 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 10, 2024

My experience with Shottenkirk in Rome Georgia was absolutely fantastic! I was treated with the utmost courteous respect as soon as I walked through the door! Angel Chavez is a top notch sales associa More

by CRICKLER4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Chavez & Tori Brady
Aug 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

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