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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.5
421 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 421 reviews

August 24, 2024

The service department was great. Russell was attentive, cordial and the service was swift. Everyone was very nice. I was pleasantly surprised and pleased. More

by mercy1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Mercy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 24, 2024

Everyone was super nice but 3 hours is toooo long to wait to sign paperwork More

by AMANDADW1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

AMANDA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 24, 2024

Always courteous I am vehicle was completed within the timing express I did not have time for the car wash they offered me to bring it back anytime More

by Mab01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

August 24, 2024

I had a 2:00 appointment for an oil change. I got there at 1:30 and 15 minutes I was on the road again! Amazing job guys I do appreciate it! More

by herbert.dtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Shottenkirk Hyundai Rome responded

herbert, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 22, 2024

The service was excellent. Cheryl was very helpful and professional when I called to schedule. Jamie made sure to get me Checked in quickly. I would highly recommend Shottenkir More

by Ga Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Laughridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Buck, Nick Primiano
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Aug 23, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2024

Nice guys to deal with and fast turnaround time. They went above and beyond to take care of my needs. Will be back and highly recommend!!! More

by OLEBLUE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Primiano
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Aug 21, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

August 18, 2024

I had an appointment waited 1hr but they couldn’t find the part which was a recalled item on the vehicle. They said, we can get the part in one day. I will call you when I have the part in my hand. I have More

by MELINDA.RYAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the man’s name
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Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

RYAN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

August 17, 2024

Terrible experience vehicle released not working properly filed formal complaint still no reply from manager More

by BOB.SPEAKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above
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Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

BOB, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

August 17, 2024

The staff was Nice, friendly, helpful, genuine, thorough. They answered ever question we ask and my mom was thrilled with her new car More

by BENNETTWILLIAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

August 17, 2024

They kept good communication and got my car fixed much faster than anticipated. Very professional and helpful. More

by STRETCH1382
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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Aug 19, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

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