Shottenkirk Hyundai Rome

Was very happy with our person whom we worked with. Alex very personable and not pushy. The paperwork process however, takes way too long. Alex very personable and not pushy. The paperwork process however, takes way too long. More

I got the car but too stressful and took too long. It didn't have to be. It didn't have to be. More

Excellent customer service experience with the office and service staff! Very friendly and knowledgeable staff members. service staff! Very friendly and knowledgeable staff members. More

Dealership tells you they will call you back. They never do. Been waiting 5 days now for a call back. Bought a car from them they couldn’t care less to talk to you after purchase or help you out They never do. Been waiting 5 days now for a call back. Bought a car from them they couldn’t care less to talk to you after purchase or help you out with anything at all. Salesman Jay lied to me about condition of the vehicle. Overall pretty disappointed with my experience with This dealer and wouldn’t recommend even my worst enemy to purchase a vehicle here. More

fast and friendly service, service department went the extra mile to make this a great experience! extra mile to make this a great experience! More

They made the car buying experience easy and fast. We just purchased this car for our son and he is very pleased. We just purchased this car for our son and he is very pleased. More

After we picked up the vehicle and paid the bill, I was almost home when I received a call from Russ wanting to know if I could return to the service center. I was told there was a problem with my billing almost home when I received a call from Russ wanting to know if I could return to the service center. I was told there was a problem with my billing and had been charged too much. That was a nice surprise. I guess they could have kept the overpayment and I would have never known. It was a fair amount of money and I was glad to have it promptly returned to our account. The service was performed on my wife's 20-year-old nearly mint condition Hundai XG350L. Other than routine service, this was the first fairly major repair it has ever required and it was limited to aging components that had failed. The valve cover gaskets were leaking along with some other seals and the power steering hoses were starting to rot with age. It did take a while for the service to be completed due to supply chain complications for a car that old. The work was completed perfectly and the car was returned in excellent condition. I was given frequent updates and given the opportunity to approve all additional work that was needed before it was performed. More

The dealership is nice . The people are very courteous. The extra service that my car needed it was explained thoroughly. The wait time took longer than usual. The people are very courteous. The extra service that my car needed it was explained thoroughly. The wait time took longer than usual. More

Great Recall Service, it was quick and was back on the road faster than I thought I would be. road faster than I thought I would be. More

I was very pleased with the service we received. Johan was very nice and helpful. Johan was very nice and helpful. More