Shottenkirk Honda of Huntsville

Trip pre check service Going on a trip soon, I wanted to be sure there would be no big surprises. Check up took about 30 minutes, on a crowded day. Had to get two filters Going on a trip soon, I wanted to be sure there would be no big surprises. Check up took about 30 minutes, on a crowded day. Had to get two filters replaced, and transmission fluid changed. Took another 30 minutes and I was on my way. Very efficient service. Thank you, Jerry Damson Preston H More

Oil Change Check in was super friendly & check out was a breeze. My car looked great (free wash) & service was timely! Great quiet section with free wifi, phone Check in was super friendly & check out was a breeze. My car looked great (free wash) & service was timely! Great quiet section with free wifi, phone charging station and a place to work from your laptop if needed. Refreshments were available. The team was just so smiley and wonderful! Highly recommended!!! More

From Frustration to Perfection Sears was struggling with rotating the tires on my Pilot and fixing a nail that was lodged in a tire. The real frustration came when it was discovere Sears was struggling with rotating the tires on my Pilot and fixing a nail that was lodged in a tire. The real frustration came when it was discovered that a Sears "Technician" had managed to break the tool that removes the wheel locks. They had no solution except to return to Damson Honda where all problems were quickly resolved, typical of Damson Honda's Service Department. More

Regular Service Outstanding!!! The service was outstanding, Mr. Mark Gammell was professional and describes in detailed what would be done to my car. I was very please with the se The service was outstanding, Mr. Mark Gammell was professional and describes in detailed what would be done to my car. I was very please with the service I received at JD Honda. More

Great!!! They did a regular service call and did it in a timely manner. Very pleased with Mark explaining what was involved in this service call. They did a regular service call and did it in a timely manner. Very pleased with Mark explaining what was involved in this service call. More

Battery Check My car wouldn't start so I made an appointment to have the battery checked. I was able to get an appointment the day I called and got the issue resol My car wouldn't start so I made an appointment to have the battery checked. I was able to get an appointment the day I called and got the issue resolved quickly. I have been using this Service department since 2008. I have always had great experiences! More

AWESOME EXPERIENCE, AS USUAL!!!! My experience with J.D. Honda was great, as usual. Mr. Gammell was very kind and detailed with everything that would take place with my car. As usual, My experience with J.D. Honda was great, as usual. Mr. Gammell was very kind and detailed with everything that would take place with my car. As usual, I'm always treated respectfully and really informed about my car. Also, I've never had to wait a long time for my car to be serviced. Thank GOD for the wonderful people at J. D. Honda. More

Routine Maintenance I've used this particular dealer for ten years now, and have nothing but good to say about them. They are always courteous & professional, whether th I've used this particular dealer for ten years now, and have nothing but good to say about them. They are always courteous & professional, whether the visit is for a basic oil/filter change or for major repairs and maintenance. More

Excellent service I was running late and missed the shuttle, my own fault. My service man Ethan was excellent. He was concerned about me being late for work and got me I was running late and missed the shuttle, my own fault. My service man Ethan was excellent. He was concerned about me being late for work and got me in and out promptly! I checked in around 735 and was gone by 753! This was excellent service and nice to see someone cared I might be late even though it wax my own fault missing the shuttle! Customer service like this and employees like Ethan are why I continue to choose Jerry Damson! More

Airbag Recall The Honda service department is quick, efficient and thorough. And while waiting for my car, I spent time in their pristine waiting room where I was t The Honda service department is quick, efficient and thorough. And while waiting for my car, I spent time in their pristine waiting room where I was treated like a princess. There was coffee, snacks and a quiet room to get my work done. It was quiter than a library! And the waiting room had all the amenities I needed. It was a very enjoyable experience and it made me proud to be a Honda owner! More