Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shottenkirk Honda of Huntsville
Huntsville, AL
1,320 Reviews
Welcome to Shottenkirk Honda Huntsville
Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,320 reviews
July 08, 2021
Excellent Service Department, Lousy sales Department, Insulting, condescending and arrogant. Prices above average and unwillingness to discount due to "Vehicle shortage" while their lot is full of ve Insulting, condescending and arrogant. Prices above average and unwillingness to discount due to "Vehicle shortage" while their lot is full of vehicles that have been sitting for months. Taking advantage of COVID to gouge customers, is disrespectful of long time Honda owners. i will drive hundreds of miles before I will buy a car from a dealer that uses these tactics. The"Quote" from them: Honda Pilot EX-L MSRP:$41,835 Selling Price:$42,635 Internet Price:$42,635 Me: "So the quote is full MSRP? No thank you. The Honda site suggested special incentives." Him:"I think that you will find that new cars are selling at MSRP or higher nationwide after shopping a little. There is a nationwide vehicle shortage and will be quite some time before inventory is heavy again. " More
by Consumer1
Employees Worked With
Zac Biddle
March 24, 2021
Took CR-V in for 30k miles, $400+ check up. Got a call from back in a couple of hours. "My tires are worn out and they can do it for $800." Knowing that one of the tires had only gone less than 10k miles from back in a couple of hours. "My tires are worn out and they can do it for $800." Knowing that one of the tires had only gone less than 10k miles, I refused. After picking up my car I checked and none of the tires had approached their built-in low tread indicator. With 7 Hondas in my immediate family we have had considerble trust in the brand. This is unacceptable... and when they failed to put a little thing like the oil change sticker on the windshield, it makes me wonder what else did they ignore. WHO ARE THESE PEOPLE? More
by dlgewing36
Employees Worked With
Day
January 20, 2021
Cory Viola is the definition of sleazy sales man. He is now in finance and lies to you so you can get upgrades that you really don’t need because it puts money in your pocket. I wouldn’t trust anyone who now in finance and lies to you so you can get upgrades that you really don’t need because it puts money in your pocket. I wouldn’t trust anyone who cares more about money than their customers and is so good at it he makes you think he cares! More
by BLM
Employees Worked With
Cory Viola
September 15, 2020
Brought my 2016 Honda Civic in for an oil change and tire rotation. Found out four days later they charged me for the tire rotation but didn't perform the service. I now question whether they performed the rotation. Found out four days later they charged me for the tire rotation but didn't perform the service. I now question whether they performed the oil change. More
by egrilliot
Employees Worked With
Rodgerick Beaty
July 15, 2020
Michaek went above and beyond to get the perfect car for me. In a crazy pandemic world, he made sure to answer all of my questions, take extra pictures, and deliver my new car in pristine condition. Would h me. In a crazy pandemic world, he made sure to answer all of my questions, take extra pictures, and deliver my new car in pristine condition. Would highly recommend! More
by hawthch
Employees Worked With
michael cannizzaro
March 06, 2020
Long wait I was promised an hour and a half wait for a service. It took over 3 and a half hours, so I was unable to get the car wash I had paid for in my purch I was promised an hour and a half wait for a service. It took over 3 and a half hours, so I was unable to get the car wash I had paid for in my purchase package. I was charged for an oil change even though I had bought the car wash /oil change package when I bought the car. When I later returned for the car wash it was unsatisfactory. I called the dealership and spoke to their finance manager about getting out of the package contract. He promised to call me back the next day but he did not do so. More
by deborah
Employees Worked With
Unknown
November 23, 2018
Easy Peasy We bought a new Honda Civic the day before Thanksgiving. Total time from first phone call to delivery was about 3 hours. First......I have hated We bought a new Honda Civic the day before Thanksgiving. Total time from first phone call to delivery was about 3 hours. First......I have hated most of the dealings with car dealers I've had over the last 50 years. Lots of bait and switch and other nonsense including high pressure and rude people. None of that here. We did a lot of research before we decided on a Honda. First contact was a call we made to see if they had a Civic that met our price point for an "out the door" price. Our salesman, Tyler Bennett, was very helpful and understanding. He called us back to confirm they could meet our requirements so we drove down to their lot. I was expecting the worst. He had it sitting out front waiting for us. After a quick test drive we bought it. Preston Brown handled the final paperwork. Since we were writing a check the process went quickly and without pain. Both Tyler and Preston, and in fact ALL of the Damson employees we met, were wonderful. No pressure or other games. Just nice people helping us get the car we wanted. I highly recommend Jerry Dawson Honda. More
by R&D
Employees Worked With
Tyler Bennett , Preston Brown
October 27, 2018
Untrustworthy I purchased a car from Jerry Damson in Huntsville 2 months ago. When I initially test drove it, the sales person told us that it had been through a 1 I purchased a car from Jerry Damson in Huntsville 2 months ago. When I initially test drove it, the sales person told us that it had been through a 150 point inspection (which ended up being a lie) and that the previous owners kept up with all of the general maintenance which really set my mind at ease. Especially knowing what a large purchase this would be. We ended up going back and purchasing the car from Jerry Damson because we trusted their word. Before I even made my second payment little things started happening. Different sensors and lights started coming on which prompted me to take it in to my trusted mechanic. At the very least it has several thousands of dollars worth of repairs that need to be done. My mother and I went back to the dealership to let them know what was going on and get this situation resolved but that is not at all what happened. We spoke with Wes Goode, the used car manager, who left us with the understanding that Jerry Damson doesn't care that the sales person told us the sales person lied, that I haven't even made my second payment on it yet and that I'm not at all satisfied with the way this has been handled or the way we have been treated! So, now I'm stuck with a car that is NOT DRIVE-ABLE yet still paying for. What JERRY DAMSON has shown my family is YOUR SATISFACTION IS ONLY A SALES SLOGAN. THEY ONLY CARE ABOUT THE SALE, NO MATTER WHAT LIES THEY HAVE TO TELL TO MAKE THAT SALE!!! More
by Laura Fuller
Employees Worked With
Wes Goode
March 22, 2018
New Vehicle Buying Experience Was Great! This was my first time buying a new vehicle from Jerry Damson. I have to say, I was quite pleased with the professionalism, communication, and straigh This was my first time buying a new vehicle from Jerry Damson. I have to say, I was quite pleased with the professionalism, communication, and straight forward approach when purchasing my vehicle. Ethan Owens in the Sales department answered all questions I had, and worked with me to get the right vehicle at a good price. His communication was near instant and his service was superb. When I purchase my next Honda vehicle, it will be through Jerry Damson. Kennie Conley in the Finance department was refreshing to work with. In the past, other dealerships' financing departments attempted to guise costs of all the "extra" things they could "give" me. This was not the case with Kennie. He was also straightforward, showing us all our options, and the associated cost and coverage. He was very concise in explaining the differences in coverage, and very easy to work with. Highly recommend this place when purchasing a new vehicle. More
by Blake H
Employees Worked With
Ethan Ownes, Kennie Conley
November 23, 2016
New Car Lease I have never had a more pleasant experience at a dealership. I didn't feel any pressure to make any decision before I was ready. Scott Register was an I have never had a more pleasant experience at a dealership. I didn't feel any pressure to make any decision before I was ready. Scott Register was an incredible salesman. I'm sure I bugged the xxxx out of him with my text messages but I felt completely taken care of. I will definitely be returning to see him at Jerry Damson the next time I need a car. Excellent service. More
by Lindsey White
Employees Worked With
Scott Register
