Shottenkirk Honda of Davis - Service Center

This is an annoying part of the survey. I wrote 6 words which was complimentary and what I wanted to say. Hate word limit I wrote 6 words which was complimentary and what I wanted to say. Hate word limit More

Tom is the best. They got the work done ahead of scheduled time. I left cost portion blank as it was a recall and no charge was made. They got the work done ahead of scheduled time. I left cost portion blank as it was a recall and no charge was made. More

Service is excellent with a courteous staff, and on time. It was a very good experience. It was a very good experience. More

Quiero comentar q el servicio en General es muy bueno, los empleados muy atentos , el servicio de transportación excelente, estoy muy agradecido gracias. los empleados muy atentos , el servicio de transportación excelente, estoy muy agradecido gracias. More

I don't understand why I need to write fifteen words. Everything was very good, but the questions cover this. I almost didn't;t respond because of this unnecessary requirement and worry that others won Everything was very good, but the questions cover this. I almost didn't;t respond because of this unnecessary requirement and worry that others won't because of it. More

Tom Edwards and Patrick(Pratap Chand) Made sure that my repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wr repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wright More

My "go to" guy still works at this Honda dealership - that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of stellar service! More

I would have rated this service higher, but the day after my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappoi my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappointing since I've been getting my car serviced exclusively at this Honda dealer since I purchased it there in 2004. More

My service rep Jennifer was outstanding and she made sure my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper trail and service guarantee. I am very satisfied More

Called one morning and left message for Jennifer to call back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in. Finally Tom helped me. Later in day Jennifer left message to call her back re repair work, I called her back and was on hold for 15 min. I will never use Jennifer again for service representative. More