Shottenkirk Honda of Davis - Service Center

There was a question about what exactly would need to be done - replace the top of the passenger side outer mirror or replace the entire mirror. As it turned out, the entire mirror needed to be replaced. done - replace the top of the passenger side outer mirror or replace the entire mirror. As it turned out, the entire mirror needed to be replaced. However, I was not advised that this would need to be done until after the work was completed. Had I been advised of this, I would have asked that it be checked if this was covered under my extended warranty. As a result, I was told to check with the warranty company. I was advised by the representative of the warranty company that in order to know it the work was covered, they would have needed information from Shottenkirk Hoda as to the reasons the entire mirror needed to be replaced (I was told by SH that the mechanism for adjusting the mirror was broken), and the insurance company would have required documentation such as pictures. They could not reimburse me after the fact. As a result, I had a bill of almost $600. I am very unhappy about this and will be calling SH to speak with the manager. More

As always, excellent service, friendly and efficient staff. I've been very.loyal as a result. staff. I've been very.loyal as a result. More

The wrong part was ordered so we had to leave our car overnight and it was ridiculously expensive for a replacement of an end cap on the door handle. overnight and it was ridiculously expensive for a replacement of an end cap on the door handle. More

Walker is very good at what he does. He is efficient but also thorough. He made the trip to Honda all worth it. He is much better than other service advisors there. He is efficient but also thorough. He made the trip to Honda all worth it. He is much better than other service advisors there. More

Maintenance and repairs always done efficiently. Service advisors and staff are always helpful and courteous. I've had work done by this dealership since about 2OO6 and never been disappointed. I Service advisors and staff are always helpful and courteous. I've had work done by this dealership since about 2OO6 and never been disappointed. I think the costs for work are fair. More

Christian was very helpful. Service promptly done. Very satisfied. Will come again. Appreciate the messaging.. Nothing more to say Service promptly done. Very satisfied. Will come again. Appreciate the messaging.. Nothing more to say More

Great after services. They sent a staff to drive one and half hour to me to pickup my car and give me a loaned car for a recall. They sent a staff to drive one and half hour to me to pickup my car and give me a loaned car for a recall. More

I know there are other choices for car service, but ever since purchasing my Honda here, I have been very happy with Shottenkirk's service department. I receive a clear explanation of work to be done and pr since purchasing my Honda here, I have been very happy with Shottenkirk's service department. I receive a clear explanation of work to be done and price is reasonable. More

Very fair and complete estimate, wonderful shuttle service, car ready when promised. Thank you very much! service, car ready when promised. Thank you very much! More

Very quick response to offer service. Was able to walk in and receive service seamlessly. Was able to walk in and receive service seamlessly. More