Shottenkirk Honda of Davis - Service Center

Walker has excellent customer service. Everyone at the dealership communicated, and the service was a great experience. Everyone at the dealership communicated, and the service was a great experience. More

I purchased a used car (Subaru) and brought it back to have the radio replaced. I worked with Chris and he really took care of me. Gave me a full gas tank (I drove from Oakland), tried to turn the work have the radio replaced. I worked with Chris and he really took care of me. Gave me a full gas tank (I drove from Oakland), tried to turn the work around as quickly as possible and even had the car cleaned. Superior customer service! I would come back again, if I lived closer. Give Chris a spot bonus! More

Even though I had an appointment I still had a wait. Patrick was friendly until the discussion about our extended warranty. Then his tone changed to condescending and dismissive. He claimed they had no Patrick was friendly until the discussion about our extended warranty. Then his tone changed to condescending and dismissive. He claimed they had no way to tell if our car had an extended warranty, however technicians in the past have been able to look that up. He told me to go home and find the paperwork. The service technician that drove with me to hear the noise happening was open, and friendly and respectful. He I would give a solid 8. More

Love working with the people of this service center, but even they are struggling to pin point the problem that plagues my ancient Honda Accord's air conditioner. even they are struggling to pin point the problem that plagues my ancient Honda Accord's air conditioner. More

Service department is the best and always solves any problem we may have. And Jennifer is very knowledgeable about possible problems and always on top of what's happening. Had an appointment set up ri problem we may have. And Jennifer is very knowledgeable about possible problems and always on top of what's happening. Had an appointment set up right away and everything was fixed and car again running great. Jennifer, Tom and David are so great to work with. And then when time comes to pay, the cashier is always polite and pleasant to interact with. Am blessed to have such great service. More

Parts dept was very helpful with understanding a car key issue . Able to get an appt for service quickly and service done as expected. Customer service friendly to me and other clients, I would return in th issue . Able to get an appt for service quickly and service done as expected. Customer service friendly to me and other clients, I would return in the future and recommend to others. More

Honest, doesn’t sell you anything that is not needed. People who greets you from the beginning to the cashier are very polite! People who greets you from the beginning to the cashier are very polite! More

Service department is always friendly and pretty quick to help! Jennifer was great at calling me to let me know of the status of my cars issues and when I could pick it up. help! Jennifer was great at calling me to let me know of the status of my cars issues and when I could pick it up. More

I am still unhappy that my personalized plates were not transferred to my new car as I had asked and now I have to deal with DMV while my shoulder is broken and my father is dying! transferred to my new car as I had asked and now I have to deal with DMV while my shoulder is broken and my father is dying! More

Service advisor was great, but an oil change should not take an hour and half. take an hour and half. More