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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
529 Reviews

529 Reviews of Shottenkirk Honda of Davis - Service Center

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December 03, 2023

A man by the name of Walker has been super amazing to me and my fiancée. He taken care of our care super fast and transparent. More

by LAILAH.DOROTHY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker, William Goss-Torres
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

LAILAH.DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 02, 2023

I do not remember the customer service staff's name; however, please refer to the billing statement because his professionalism & attentiveness/response to my visit as reflected by my rating above. More

by CHIRANO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

CHIRANO, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

December 02, 2023

Misrepresented the extended maintenance service contract, and felt they could not do anything about that misrepresentation done by another Honda staff person. More

by DAVEMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom (with service department)
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

DAVEMURPHY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 530-421-1981 and ask for one of our managers.

December 02, 2023

Kevin is always super friendly, helpful and giving the best service! Two thumbs up for Kevin! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

Alex, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

December 02, 2023

Friendly reception from Kevin, who got me in and out of my service in under 90 minutes, and gave my car a much needed wash. I couldn't be happier. More

by RHBUCKLEY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

RHBUCKLEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 02, 2023

On time Friendly Listened Explained process Pickup time was as expected Thank you Your service is appreciated More

by CJONTAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pureco, William Goss-Torres
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Davis responded

CJONTAI, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

November 30, 2023

Christian was fantastic. I had only scheduled an oil change, but quickly learned when I checked in that my car had other services that needed to be performed. Christian j More

by BWRIGHT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christian
Report | Print
Dec 01, 2023 -

Shottenkirk Honda of Davis responded

BWRIGHT, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 28, 2023

Jennifer was great! Everything was done in timely manner. My car was clean. We will be back. More

by MARNE.MCGUINNESS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
November 26, 2023

Jennifer was great! She always makes sure all of our car care is done correctly and promptly ! Thank you Jennifer! More

by OLVERALUCY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer
Report | Print
Nov 27, 2023 -

Shottenkirk Honda of Davis responded

OLVERALUCY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 22, 2023

Had three recalls, they took care of everything quickly and communicated all information quickly and clearly. More

by User-f2c5afcd17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 10, 2023 -

Shottenkirk Honda of Davis responded

LEANNE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

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