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Shottenkirk Honda Rome - Service Center

Rome, GA

4.5
69 Reviews

69 Reviews of Shottenkirk Honda Rome - Service Center

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March 08, 2024

Great experience . we had a great salesman and is still making our purchase a great experience More

by WEISSBUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Buck
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Mar 09, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Rome!

Helpful
March 05, 2024

The best great people and great customer service that got us in and out in time More

by KELBARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Brady
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Mar 06, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
March 04, 2024

I visited Shottenkirk of Rome last week for a regular service/maintenance and the staff were very polite and knowledgeable. More

by CCAMPBELLCOTA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 03, 2024

They made sure I got what I needed and asked for. They made sure I was ok while I was waiting. The gave me an estimated time and were able to complete in that time! More

by LAURACOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dorantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jordan, Cassie Hardin, Tara Brady
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Mar 04, 2024 -

Shottenkirk Honda Rome responded

LAURA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
March 02, 2024

I never have any problems with the Honda Service center, fast, friendly, service. Great place More

by HHENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
February 29, 2024

Easy to set up appointment, staff is friendly and knowledgeable. Vehicle was ready on time More

by SLB859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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Helpful
February 28, 2024

Polite, efficient, competent, friendly, respectful, effective, skilled, clean, orderly, quick, informative, helpful timely, prompt and an overall great experience! More

by swartre49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
February 28, 2024

Fast and efficient took care of me some as o pull up for my appointment. Clean lobby area More

by TUCKER.JALEN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Feb 28, 2024 -

Shottenkirk Honda Rome responded

TUCKER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
February 24, 2024

Setting up service was simple. All of my questions were answered and service itself was fast and I was able to get back to work quickly. More

by MSKMARIE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
February 21, 2024

Terrible service, don’t keep up with promised times, and completely give you the runaround when it comes to fixing the vehicle. More

by KJGRANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Tate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Shottenkirk Honda Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0643 and ask for one of our managers.

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