Shottenkirk Honda Rome

2017 Honda Pilot Nicole Clemons was very helpful and knowledgeable with helping us get our brand new 2017 Honda Pilot! All of the staff was very friendly! This was our Nicole Clemons was very helpful and knowledgeable with helping us get our brand new 2017 Honda Pilot! All of the staff was very friendly! This was our second purchase from Heritage Honda! More

They did not reset warning code when they did Change oil Went to Heritage Honda to have my Odyssey service for oil Change and Cabin Filter Change. They did not reset the warning code, B Warning still visible Went to Heritage Honda to have my Odyssey service for oil Change and Cabin Filter Change. They did not reset the warning code, B Warning still visible on my dash. Having really inconvenient by this. More

Very easy, no hassles, and welcoming! Nicole Clemons was our sales member. She was very pleasant to work with. Not pushy at all! She was very knowledgeable about the Honda Pilot we purchas Nicole Clemons was our sales member. She was very pleasant to work with. Not pushy at all! She was very knowledgeable about the Honda Pilot we purchased and was also knowledgeable about vehicles that compared to the Pilot, which helped us to ultimately choose the Pilot over other vehicles. Heritage Honda's prices can't be beat. More

Great overall buying experience!! I had been shopping around for a few weeks but I always came back to Heritage Honda because of their deals and their dedication to me the customer. N I had been shopping around for a few weeks but I always came back to Heritage Honda because of their deals and their dedication to me the customer. Nicole Clemons worked with me to get me what I wanted at the price I was happy with. I look forward to years of service out of my 2018 Accord and will let Heritage handle all my service needs and take advantage of the free car washes when I can . Thanks again Nicole Clemons forr getting me in and out with my new car in about 2.5 hours . More

Good Customer Service and Business Had a 3 hour drive to purchase my new 2018 Honda Pilot and loved every minute of the drive back. Heritage Honda has the best prices around and also th Had a 3 hour drive to purchase my new 2018 Honda Pilot and loved every minute of the drive back. Heritage Honda has the best prices around and also they’re patient with customers as well as negotiations. Had a wonderful experience and i have the vehicle i want for the price i want. More

Best experience buying a car.. I had a great experience with this dealership. Jason Vasser worked to get me into a beautiful car while also keeping me within my budget. I couldn't h I had a great experience with this dealership. Jason Vasser worked to get me into a beautiful car while also keeping me within my budget. I couldn't have asked for a more smooth process. I will definitely be sending others in the market to buy a car to Heritage. Thank you for the hard work More

Smooth Sailing I had a horrible experience with Serra Hyundai of Birmingham AL to say the least. I drove 3 hours to get there and be told the vehicle that I was ther I had a horrible experience with Serra Hyundai of Birmingham AL to say the least. I drove 3 hours to get there and be told the vehicle that I was there for wouldn't be available until two days later. One the way back from this 3 hour drive I found a Jeep Cherokee limited at Heritage that I loved. Stephanie was my first person of contact. Saturday she called me sent me pics, buyers order, car fax, the whole nine. This was a Saturday so it wasn't much we could do until Monday morning when the company I was financing through was back open. We scheduled the delivery for Monday. Monday morning I sent over my buyers order to AAA. They sent me over all my paperwork to sign digitally and overnighted heritage their check. Even though they knew they wouldn't get their check until Tuesday they still went ahead and delivered me my car Monday afternoon. For free! (Within 250 miles). By the two sweetest little old men. Thank you all so much for turning my nightmare into a breeze. I would recommend you all to anyone. More

Shady Deal - Rose Price After Scheduling an Appointment I found a vehicle I liked on their website. It was listed at a good price and I contacted the dealership. Got quick responses and the salesman even se I found a vehicle I liked on their website. It was listed at a good price and I contacted the dealership. Got quick responses and the salesman even sent pictures. I scheduled an appointment to see and possibly purchase the vehicle, asked for the financing application, was getting all of my paperwork together when I noticed that they had RAISED the price by $3,000.00. I contacted the salesman and he said he would speak to the GM. I also asked for the GM's information and contacted him. Got no response. Salesman said it was a mistake and they would not honor their original price. I find this to be very shady business dealings. Overall, disappointed with this experience. More

Great purchasing experience with Stephanie and Braiden We had been looking for our perfect Honda for over two months, were in another dealership looking at another that was not what we desired. While the We had been looking for our perfect Honda for over two months, were in another dealership looking at another that was not what we desired. While the salesman was away, we were discussing going back to purchase a Subaru Outback. Fortunately my wife was entering our information online and we received a reply from Stephanie Bristow first thing the next morning. She had exactly what we wanted coming in, we worked the entire deal with Stephanie and Braiden Cook over the phone and finalized the deal at the dealership the following morning. Couldn't have been easier to work with these professionals and I would consider myself a difficult car buying customer. In a normal car buying process I walk out of 6-10 dealers on price negotiations. What a better experience. The car is a dream. With all the safety features it can literally drive itself. Thank you Stephanie and Braiden particularly, and Heritage Honda for making our buying experience so great. Clyde Kennedy More

Very smooth transaction This is the first time I have done a "long distance" car buying transaction. Heritage Honda is about a 2 hour drive from my house but we did the deal This is the first time I have done a "long distance" car buying transaction. Heritage Honda is about a 2 hour drive from my house but we did the deal through email and phone calls. All in all the transaction was pretty smooth and hassle free. We came to an agreement on price and trade-in value on a Thursday and Heritage Honda delivered the new car and the paperwork to my house the next day. I signed the paperwork and the driver then drove my trade-in back to the dealership. Stephanie and Braiden were very helpful and nice to work with during the whole transaction. More