Shottenkirk Honda Decatur - Service Center

I was very pleased. Took the courtesy van home during service. Driver was very nice too. Prompt service. Took the courtesy van home during service. Driver was very nice too. Prompt service. More

Service cost exactly as quoted and everything was explained. Very happy with the service and it didn't take that long. explained. Very happy with the service and it didn't take that long. More

Paid over $3,000 for repairs and same issue just popped up. I instructed to look at pressure switch in transmission as it seems like a transmission issue. But was informed it was a ABS module needed replac up. I instructed to look at pressure switch in transmission as it seems like a transmission issue. But was informed it was a ABS module needed replaced. Will need to be looked at it again and I’m not happy I paid $3,000 More

Expensive fix when I see the part was $1,200, car was fixed in a couple hours. My final bill was over $4,000. I understand I am paying for expertise. However, two weeks after receiving my car back from S fixed in a couple hours. My final bill was over $4,000. I understand I am paying for expertise. However, two weeks after receiving my car back from Shottenkirk, I notice something causing the hood to bulge just below the windshield washer. The lid to my brake fluid had not been replaced and was just laying there and wedged in under the edge of the hood! Expertise would have done a thorough check to ensure these things don't happen. More

Service was good and they only pointed out what was wrong with the vehicle and didn't try to get me to do anything extra or unnecessary with the vehicle and didn't try to get me to do anything extra or unnecessary More

Excellent serivce staff. Got me in fast and watched TV in the waiting area. Service completed and ready very quickly. Impressed. Got me in fast and watched TV in the waiting area. Service completed and ready very quickly. Impressed. More

good service and good personal response. Bill for work done was discussed to my satisfction. Bill for work done was discussed to my satisfction. More

They understand what we needed and found things that needed to be fixed. Very personal. needed to be fixed. Very personal. More

Service was courteous and helpful. I scheduled my appointment and everything went smoothly. Good overall experience I scheduled my appointment and everything went smoothly. Good overall experience More

Good service but would have liked to have an idea of how long it would take to finish the maintenance long it would take to finish the maintenance More