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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.9
229 Reviews

229 Reviews of Shottenkirk Honda Decatur - Service Center

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September 07, 2023

Sorry, I do not know Mary Akins. Michael helped me when my car was serviced, and he was very nice. More

by ABWHITT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasten Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Farmer, Chandler McDurmon, Andrew Todd
Sep 08, 2023 -

Shottenkirk Honda Decatur responded

ABWHITT55, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 31, 2023

I highly recommend Shottenkirk Honda for your new or used vehicle purchase. The sales manager, Mason and my salesperson Dru were totally helpful in getting me in a vehicle without any complications. More

by TDIXON0110
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dru Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Sternberg
Sep 03, 2023 -

Shottenkirk Honda Decatur responded

TDIXON0110, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Sep 03, 2023 -

TDIXON0110 responded

Don’t hesitate to visit Shottenkirk Honda for your next vehicle purchase!

August 31, 2023

Excellent service. Easy to schedule. Staff very friendly. Shuttle is available. Will definitively come back again here More

by CESAR_GARCIARODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 03, 2023 -

Shottenkirk Honda Decatur responded

CESAR_GARCIARODRIGUEZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

August 31, 2023

Service department was very friendly and courteous. I was very pleased that my problem was diagnosed and repaired in a timely manner. More

by GPFERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
Sep 03, 2023 -

Shottenkirk Honda Decatur responded

GPFERRELL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

Service work and computer went quickly and I was informed of each action, kinda like a progress report. I was very satisfied. More

by JHARDISON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Shottenkirk Honda Decatur responded

JHARDISON13, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 24, 2023

Dealership was clean and professional. Service was fast and my car was cleaner leaving than when I arrived. More

by DONALD.SUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
Aug 27, 2023 -

Shottenkirk Honda Decatur responded

DONALD.SUTHERLAND, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 08, 2022

This has to be the worst dealership I have ever dealt with. I purchased a new 2018 Honda Accord - in October of 2018. When I turned on the AC in the spring it did not work. I took it to Damson Honda (b More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Watts
March 26, 2020

Bremerton Webster Jr.was an excellent sales person! He answered all my questions and went beyond by programming my car. He has been there for me when I called him about a question. I had not planned to More

by dopeete7
Recommend Dealer
Yes
Employees Worked With
Bobby Petruna , Bernett Webster Jr., scott rowell
March 16, 2017

C..D. Cunningham is a great sales person. I've bought 5 Honda Accords from C. D. Cunningham at Honda of Decatur and have always been pleased. He's very easy to work with. If you need a new car More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Cunningham
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