Shottenkirk Honda Decatur - Service Center

I have only had good experiences with Honda the guy in the service department is very polite and gets things done the service department is very polite and gets things done More

Salesman, Michael Morgan, was very helpful, and represented Honda in a very professional manner. You should be proud to have him as your employee. represented Honda in a very professional manner. You should be proud to have him as your employee. More

Very polite to us. Looked up a recall on our Honda Pilot and completed the work on our Pilot in two days. Looked up a recall on our Honda Pilot and completed the work on our Pilot in two days. More

Everyone was very helpful and the communication was good. They let me know what they were going to do and was able to figure out a problem I had and fixed it. They let me know what they were going to do and was able to figure out a problem I had and fixed it. More

The service I received was excellent service. I will be visiting this dealership again. Thank you I will be visiting this dealership again. Thank you More

My wife arrived early and was taken for service at that time . it was quick and efficient. She was impressed with the waiting area and snacks but she did say as much as the vehicle cost, she w that time . it was quick and efficient. She was impressed with the waiting area and snacks but she did say as much as the vehicle cost, she was wanting a massage. More

Fast service. Nice waiting area. Car wash. Convenient location. Friendly employees. Clean restroom. Snacks available. Nice waiting area. Car wash. Convenient location. Friendly employees. Clean restroom. Snacks available. More

Great experience but please give your employees a break with the pressure of performing and monitoring the quality. I could tell they are doing the best they can and are good at their jobs and very friend with the pressure of performing and monitoring the quality. I could tell they are doing the best they can and are good at their jobs and very friendly but the extra pressure is very stressful and unnecessary. Trust your employees and stop micromanaging. More

Service was ok overall but took longer than normal to complete paperwork for an oil change. Car wash was broken so I will have to return another day for wash. Friendly service employees. Clean waiting r complete paperwork for an oil change. Car wash was broken so I will have to return another day for wash. Friendly service employees. Clean waiting room and snacks were a plus. More

I thought the cost for simple battery corrosion treatment to be $30+ was over the top. I had a 9:00 am appointment, but they didn’t finish with my car until 10:45 am! I asked for a courtesy car wash that I d to be $30+ was over the top. I had a 9:00 am appointment, but they didn’t finish with my car until 10:45 am! I asked for a courtesy car wash that I didn’t get. I do appreciate the multipoint inspection. More