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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
234 Reviews

234 Reviews of Shottenkirk Honda Decatur - Service Center

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November 12, 2023

Professional and honorable. I was quoted a lower price and this was honored even though my service would have cost more More

by BECSGRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 12, 2023

Easy to get an appointment, fast friendly service and convenient location, sales coordinator in service was able to provide me with a service discount More

by CHAUNHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

The customer service was top tier;I was extremely satisfied with my service at shottenkirk Honda More

by TIFFANYMILLER198306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Considerate staff and nice folks. I want to use a Honda service & Confident that my car is in good hands. More

by RJWILCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Valerie Jimenez
Nov 13, 2023 -

Shottenkirk Honda Decatur responded

RJWILCO, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

I had a lot of work to be done on my 2015 Honda Pilot. The service manager was very attentive to my needs and concerns. He was willing to work with me to get all the items done. He explained things as the More

by SANDY.STRICKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins
Nov 10, 2023 -

Shottenkirk Honda Decatur responded

SANDY.STRICKLIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

Closest to my house, but I always want a Honda dealership to check out my Civic. More

by RCHAPP7446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

November 03, 2023

This is the dealership of which we purchased the vehicle. It gives great attention to detail in correcting the problem More

by FAAFAA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

October 30, 2023

They provided excellent, prompt service with a great attitude and very good results, which I appreciate very much. More

by JCHOLLENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Shottenkirk Honda Decatur responded

JCHOLLENBECK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 30, 2023

I was treated professionally and respectfully by employees who demonstrated they cared about my car and wanted to make my experience as pleasant as possible. Sure takes the sting out of spending mon More

by ROLLTIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben [courtesy car driver]
Oct 31, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 26, 2023

Great Service always from my service representation Talon and the shop foreman Bill. 5's across the board. thank you Talon and Bill! More

by HERRONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
Oct 30, 2023 -

Shottenkirk Honda Decatur responded

HERRONJR, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

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