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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
230 Reviews

230 Reviews of Shottenkirk Honda Decatur - Service Center

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December 27, 2023

They were prompt and very professional I told them everything that I needed done and they took care of it More

by KEITHMANIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Valerie Jimenez
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Dec 27, 2023 -

Shottenkirk Honda Decatur responded

KEITHMANIES, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 22, 2023

Service on time and keep me informed of progress. No problems and explanation given at finish. More

by PAULGYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins
Report | Print
Dec 26, 2023 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 19, 2023

Very helpful staff with on time scheduling and very clean facilities. Very pleased and satisfied. More

by RBAUSTIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talon Cockrell (5??), Mary Akins, Valerie Jimenez
Report | Print
Dec 20, 2023 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

December 19, 2023

I really appreciate the service was quickly done. The employees are always nice and I just appreciate the speedy efficient service I get! More

by JASONMELISSA6812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Shottenkirk Honda Decatur responded

JASONMELISSA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 16, 2023

Outstanding in customer relations and quick to help out. Willing to go the extra mile to get the job done. More

by RANDYROBINSON_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Shottenkirk Honda Decatur responded

RANDYROBINSON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 16, 2023

They will work with you until they get the issue resolved. Although I took my car back two times. More

by Nenco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins
Report | Print
Dec 17, 2023 -

Shottenkirk Honda Decatur responded

Nenco, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

December 14, 2023

Great service from the shop and from the service advisor. Very courteous, professional and timely service. More

by PRINCEWENDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 06, 2023

Fast, great service. Service associate was very friendly and helpful. Wait time was only 45 minutes for maintenance and car wash. More

by JENJENGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Shottenkirk Honda Decatur responded

JENJENGIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 06, 2023

prompt service, fast and the associate was very informative and friendly. The waiting area is great and comfortable. The whole process was great. More

by KIDZONE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name he did my paper work on a recall for my odyssey
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Dec 06, 2023 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 04, 2023

it was good experience. everyone over there very comparative. waiting area having good facility too. More

by TYAGI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Valerie Jimenez
Report | Print
Dec 05, 2023 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

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