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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
234 Reviews

234 Reviews of Shottenkirk Honda Decatur - Service Center

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March 19, 2024

Talon Cockrell was very professional and helpful. He made sure I was taken care of and resolved any issues I had More

by SJD1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
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Mar 20, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

March 19, 2024

The team is professional and does a good job explaining what is needed to service your car More

by WATERS.FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 19, 2024

I always receive excellent service at the Decatur Honda. The people are friendly and helpful. All work was done on time, the car was left in clean condition. And an extra star for the break room coffee mach More

by LINDA H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Shottenkirk Honda Decatur responded

LINDA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

March 17, 2024

Transparent pricing but labor costs are high. I paid 400 for labor and 250 for parts. More

by EAMIZE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
Report | Print
Mar 18, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

March 16, 2024

The service department initially said that it would be about 1 an 1/2 hours to complete the work. They were done within an hour and found some additional work which they were able to complete within the More

by WILL2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Shottenkirk Honda Decatur responded

WILL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 14, 2024

They have always tried to accommodate me even when very busy. I appreciate the waiting area and the refreshments provided. More

by JRBRYAN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

March 07, 2024

Very nice and easy to talk to. Will definitely do business with them again. Very pleased More

by AMMERKY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
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Mar 08, 2024 -

Shottenkirk Honda Decatur responded

AMMERKY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

March 06, 2024

Fast and friendly service! I will back in 6 months! They provide a shuttle/ride that is really helpful! More

by FOX.JILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Honda Decatur responded

FOX, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

March 01, 2024

Great service department. Very courteous, and very prompt. Highly recommend this dealer for any one wanting a Honda More

by ANTOINETTEKAUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Foster
Report | Print
Mar 03, 2024 -

Shottenkirk Honda Decatur responded

ANTOINETTE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 01, 2024

Great service. Timely, accurate, good follow ups and left the vehicle in excellent clean condition. A+ all the way. More

by Gene K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lane Bonney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Cade Foster
Report | Print
Mar 03, 2024 -

Shottenkirk Honda Decatur responded

Gene, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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