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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
234 Reviews

234 Reviews of Shottenkirk Honda Decatur - Service Center

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May 24, 2024

Had my oil change check a few thing for did it in a timely manner More

by POPPIEPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

I brought my car in to have a repair made to a sensor after an incident with a racoon while driving. Talon listened and took notes as I described the problems I was having. He kept in communication wit More

by SSHIKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
May 23, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 14, 2024

Great service and very nice staff i also love getting emails with the coupons and also they will give you a call to make sure everything went well with your service More

by JESSICA8727.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Shottenkirk Honda Decatur responded

JESSICA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

May 12, 2024

they were able to complete the service sooner than expected and provided excellent customer service More

by GREGORYNORRIS61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Morris
May 13, 2024 -

Shottenkirk Honda Decatur responded

GREGORY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 07, 2024

I recently swung by Shottenkirk Honda in Decatur for an oil change, and I gotta say, they didn’t disappoint. The crew there had me in and out in no time, and they were super friendly throughout the whole p More

by STORMSHADOW1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
May 08, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 02, 2024

Quick service, great people, clean waiting room. I recommend this dealer for purchase and maintenance of great Honda products. More

by BNICHOLS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 28, 2024

Great customer service Great attitude Fast service Educational and informative Communication about needed services was good More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Honda Decatur responded

Daryl, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 25, 2024

Very nice , and helpful. quick service, fixing my tire that had a screw in it. thanks More

by PAPAWIGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
Apr 26, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 23, 2024

Dealership is wonderful to work with from purchase to service after the sale. I arrived for my service appointment and was taken right on time. The person responsible for service was very efficient and More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 23, 2024

Service was fast & efficient. Cade was great at communicating what needed to be done. It was a great experience. More

by JANAFROST25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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