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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
231 Reviews

231 Reviews of Shottenkirk Honda Decatur - Service Center

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May 12, 2024

they were able to complete the service sooner than expected and provided excellent customer service More

by GREGORYNORRIS61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Morris
May 13, 2024 -

Shottenkirk Honda Decatur responded

GREGORY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 07, 2024

I recently swung by Shottenkirk Honda in Decatur for an oil change, and I gotta say, they didn’t disappoint. The crew there had me in and out in no time, and they were super friendly throughout the whole p More

by STORMSHADOW1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
May 08, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 02, 2024

Quick service, great people, clean waiting room. I recommend this dealer for purchase and maintenance of great Honda products. More

by BNICHOLS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 28, 2024

Great customer service Great attitude Fast service Educational and informative Communication about needed services was good More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Honda Decatur responded

Daryl, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 25, 2024

Very nice , and helpful. quick service, fixing my tire that had a screw in it. thanks More

by PAPAWIGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
Apr 26, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 23, 2024

Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Farmer, Benjamin Watts, Mary Akins, Cassidy Cagle
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

April 23, 2024

Service was fast & efficient. Cade was great at communicating what needed to be done. It was a great experience. More

by JANAFROST25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 23, 2024

Dealership is wonderful to work with from purchase to service after the sale. I arrived for my service appointment and was taken right on time. The person responsible for service was very efficient and More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

April 22, 2024

I always receive quick service, a friendly greeting, and a thorough explanation of maintenance issues. More

by JNORRIS_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

April 22, 2024

Excellent service department I have never been treated so well in all my car servicing history More

by MARYAKINS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
Apr 24, 2024 -

Shottenkirk Honda Decatur responded

MARY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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