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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
230 Reviews

230 Reviews of Shottenkirk Honda Decatur - Service Center

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June 12, 2024

I’m always treated courteously and have a minimum wait time. The staff is always helpful. Waiting area is always well stocked with snacks. More

by JUDY.STUDYVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Cade Foster
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Jun 13, 2024 -

Shottenkirk Honda Decatur responded

JUDY., thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 12, 2024

Ethan was very helpful and answered all my questions. He presented himself in a very professional and polite manner. More

by KEITHLANEY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Shottenkirk Honda Decatur responded

KEITH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 09, 2024

Excellent service with minimal wait time! Would definitely use this shop again in the future. More

by BAMABOY2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

June 08, 2024

We received very good service and great communication from Talon and employees at the Decatur location. More

by WHEFLIN410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
Report | Print
Jun 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

June 07, 2024

Everyone was was extremely kind and helpful. The whole process only took a couple hours. Our salesperson Deanna Stewart was great. We will definitely come back the next time we are interested in More

by OJAMESCURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Stewart
Report | Print
Jun 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

May 29, 2024

Did not have an appointment, but took my vehicle in right away to service it More

by SANDYTHOMASON151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Shottenkirk Honda Decatur responded

SANDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 24, 2024

Had my oil change check a few thing for did it in a timely manner More

by POPPIEPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

I brought my car in to have a repair made to a sensor after an incident with a racoon while driving. Talon listened and took notes as I described the problems I was having. He kept in communication wit More

by SSHIKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
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May 23, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 14, 2024

Great service and very nice staff i also love getting emails with the coupons and also they will give you a call to make sure everything went well with your service More

by JESSICA8727.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Shottenkirk Honda Decatur responded

JESSICA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

May 12, 2024

they were able to complete the service sooner than expected and provided excellent customer service More

by GREGORYNORRIS61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Morris
Report | Print
May 13, 2024 -

Shottenkirk Honda Decatur responded

GREGORY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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