Shottenkirk Honda Decatur

Used to love this place always good service until July 5, 2022, could not get their crap together, sent required info 2 times, signed papers, got tag and insurance on it and then a month and a few days later 2022, could not get their crap together, sent required info 2 times, signed papers, got tag and insurance on it and then a month and a few days later was told they didn't approve the financing(after the tag and title was changed) now there running credit again which means more hits to my credit and want to redo financing. I will not be sending people here anymore and will run from this place for a car. Very unprofessional in the finance dept. More

This has to be the worst dealership I have ever dealt with. I purchased a new 2018 Honda Accord - in October of 2018. When I turned on the AC in the spring it did not work. I took it to Damson Honda (b with. I purchased a new 2018 Honda Accord - in October of 2018. When I turned on the AC in the spring it did not work. I took it to Damson Honda (before Shottenkirk bought them) in Decatur Alabama and they told me that there was a freon leak that they could not find. They added freon to it and did not charge me. By the next spring, 2020, it did not work again. I took it back to Damson and they added freon to it again. The same happened in 2021. Now Shottenkirk owns the Decatur Alabama dealership and they claim to have now found the leak - conveniently AFTER the car is out of warranty. Then they hand me a $400 bill - for an AC THAT NEVER WORKED RIGHT IN A NEW CAR! I have called the General Manager, sent an email - and have been ghosted. We recently bought a Toyota, the first car that is NOT a Honda in 15 years because we didn't want to deal with this dealership. I would give 0 stars if i could. More

I had a VERY EASY experience. Walked in, told them what I wanted it and gave a time frame of when I needed it completed and was done in just that! They made sure to listen to our needs and take care of us. T wanted it and gave a time frame of when I needed it completed and was done in just that! They made sure to listen to our needs and take care of us. Thank you! More

This was the best experience of buying a new car! My car salesman Daniel was absolutely amazing! I definitely recommend buying a car from Honda of Decatur! salesman Daniel was absolutely amazing! I definitely recommend buying a car from Honda of Decatur! More

This is the 3rd vehicle we have bought from Honda of Decatur. We love this dealership. They are quick, easy to deal with, and are true to their word, that’s why we are back for the 3rd time. We have 4 v Decatur. We love this dealership. They are quick, easy to deal with, and are true to their word, that’s why we are back for the 3rd time. We have 4 vehicles. Three of them are Honda’s. We won’t go anywhere else. More

I had a great experience with Honda of Decatur in purchasing my new Honda Civic. They had a good selection compared to other nearby dealers, and were willing to work to find other cars that weren’t o purchasing my new Honda Civic. They had a good selection compared to other nearby dealers, and were willing to work to find other cars that weren’t on the lot. Luiz was great to work with. He was straightforward, accommodating, and flexible, and He was able to offer me a great deal. I definitely recommend Luiz as a consultant you can trust! More

Honda of Decatur is a very friendly dealership.t They made us feel relaxed and welcome. No high pressure to buy. They were very knowledgeable and were able to answer all of our questions. We're satisfied made us feel relaxed and welcome. No high pressure to buy. They were very knowledgeable and were able to answer all of our questions. We're satisfied with the car and the service.9 More

I was pleased with this dealership. They had the exact vehicle I was looking for. Their price was lower than in Mississippi and Tennessee. The salesman Mike was courteous and very informative. I would vehicle I was looking for. Their price was lower than in Mississippi and Tennessee. The salesman Mike was courteous and very informative. I would definitely consider doing business with them in the future. More

Great experience buying a vehicle. No hassle from anyone. Salesmen were great and financing was great. Best experience buying a vehicle. Great people to deal with Salesmen were great and financing was great. Best experience buying a vehicle. Great people to deal with More

Mike was a great guy to work with to get our new Honda Pilot. He was extremely knowledgeable about all the models and helped us select the right model that suited us best. Pilot. He was extremely knowledgeable about all the models and helped us select the right model that suited us best. More