Shottenkirk Fort Madison - Service Center
Fort Madison, IA
232 Reviews of Shottenkirk Fort Madison - Service Center
The dealership has always been very good to deal with and always treated me fairly. always treated me fairly. More
Very courteous. Easy to schedule an appointment. Oil change was timely and was free as promised! Easy to schedule an appointment. Oil change was timely and was free as promised! More
Don't like the $27 added for environmental services when all i had done was having a key fob prigrammed. No environmental service needed. The key fob I brought with me didn't work so I bought one from them all i had done was having a key fob prigrammed. No environmental service needed. The key fob I brought with me didn't work so I bought one from them and was charged a total of $300- $150 for the one that they couldn't get to work and another $150 for the one they sold me. Being a longtime customer of Shottenkirk I felt they could have absorbed some of that cost for a good customer! That's what I would call great customer service not what I received! More
Staff in Fort Madison are Always friendly and knowledgeable when talking on the phone and in person! knowledgeable when talking on the phone and in person! More
Got truck fixed, took 4 weeks to get my truck back, which was longer then expected should of got a loaner. Very pleased with communication back and fourth. was longer then expected should of got a loaner. Very pleased with communication back and fourth. More
Kurt and Danielle are great people when it comes to helping me. Sue is very calm and explains the charges if asked. helping me. Sue is very calm and explains the charges if asked. More
Good experience. Have taken my car here for several oil changes and tire rotations. I appreciate the coupons I have received in the mail as well. Have taken my car here for several oil changes and tire rotations. I appreciate the coupons I have received in the mail as well. More
Great overall experience will be back to purchase more vehicles in the future. Mike Wilson is great and has always been good when i shop there. vehicles in the future. Mike Wilson is great and has always been good when i shop there. More