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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.7
215 Reviews

215 Reviews of Shottenkirk Fort Madison - Service Center

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June 29, 2023

Danielle in the service department was very helpful in the whole process even when the car was being difficult! More

by nascarman.9rlt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

The Service Department is very knowledgeable and their Outstanding Professionalism goes above and beyond the norm! More

by RICKZAEHR.1983TOKYOMAYUMI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Shottenkirk has always taken care of my needs and explained each part of the process thoroughly. They also give me options which I really like. More

by dacorfam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Was a good experience as usual. Danielle was very courteous and helpful! Will definitely be back More

by howlboy4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Stewart
June 29, 2023

Did a great job and the price was outstanding! Please keep up the good work. Thank you!!! More

by OTTE0073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
June 29, 2023

They do a great job of making sure I am happy and always try to help More

by TIMSEIGF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Digital Air Strike
June 28, 2023

I never make an appointment and they are always willing to work my service in. More

by wendyboggs321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service manager
June 27, 2023

Terrible attitude. Seen him yelling at an employee in his office. Verry rude and short with customers. Every time I’m there I notice this behavior from him. Verry inap More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Brittney was one of the most fun and exciting people I have ever got to work with. Her work ethic is amazing and her personality is out of this world. I would highly recommend working with her!! More

by Kmsekowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Took my Silverado in for scheduled oil change and tire rotation, dropped it off and received a call when it was done. Picked it up later in and out no problems. More

by paigow61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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