Shottenkirk Fort Madison - Service Center

Very courteous and prompt. They thoroughly diagnosed the problem and then explained it to me They thoroughly diagnosed the problem and then explained it to me More

The service dep't did everything they could to get the car working properly and back to us. They offered us a new car to use while ours was in the shop. car working properly and back to us. They offered us a new car to use while ours was in the shop. More

Tire appointment was supposed to be a couple of hours and instead it was 4 hours long due to alignment rack problems. instead it was 4 hours long due to alignment rack problems. More

Great staff to work with. Danielle does a great job in the office. Very friendly Danielle does a great job in the office. Very friendly More

Everyone nice. One of the quickest visits every. Waiting area is very nice. Enjoyed a Pepsi while waiting. One of the quickest visits every. Waiting area is very nice. Enjoyed a Pepsi while waiting. More

They were friendly,polite,knowledgeable and easy to work with and got my vehicle serviced fast. with and got my vehicle serviced fast. More

They are amazing to work with and very very helpful with any issues in the service department and sales. If I could give them 10 stars I would definitely give them the highest possible rating. any issues in the service department and sales. If I could give them 10 stars I would definitely give them the highest possible rating. More

The service exceeded our expectations. We are very happy with the results of our service, We are very happy with the results of our service, More

I thought they would notice a light was on after they found the leak in the ac. I guess not so I had to wait 2 more weeks to fix that. The young lady that helped me was very helpful and sweet; however. I found the leak in the ac. I guess not so I had to wait 2 more weeks to fix that. The young lady that helped me was very helpful and sweet; however. I think, finally, my vehicle is fixed... let's hope anyway. More

Shottenkirk has always been my go-to spot for buying my vehicles. A year ago I purchased my first brand-new SUV, a great gift for myself due to my hard work. My salesman knew his stuff. Not only working to vehicles. A year ago I purchased my first brand-new SUV, a great gift for myself due to my hard work. My salesman knew his stuff. Not only working to sell the vehicle but sharing everything with me about it, all the many, many features, the real leather and custom stitching, and its colors. And, guaranteed I'd love and enjoy it. I laughed and said you bet I will, and he was telling me the truth. I'm in love with her and am enjoying her. 10 stars - hands down. I recommend this dealership to anyone desiring a great selection, decent pricing, awesome salesmen, and same day driving, go to Shottenkirk of Fort Madison. More