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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.7
215 Reviews

215 Reviews of Shottenkirk Fort Madison - Service Center

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July 22, 2023

Great customer service - kept informed - was able to add an oil change @ the last minute. Danielle is awesome! More

by kerrie.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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July 22, 2023

Always excellent service. Easy to work with. Adair prices. Would recommend to anyone any time. More

by Jps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2023

As always, you get treated like Royalty when you pull into the Shottenkirk Service Department. More

by CRAIGSHILLING1759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2023

Friendly and very helpful even when you haven’t purchased the vehicles at that dealership. More

by OINK2103.TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 20, 2023

Only took half as long as expected for the four or five items that needed completion More

by hommerdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Digital Air Strike, Adam Johnson
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July 19, 2023

Very good! https://www.dealerrater.com/consumer/writereviews/21930?rbid=b4e006ba-3291-47a9-a0f1-d33413ca3457&source=rb&oe=5#https://www.dealerrater.com/consumer/ More

by CRIBMAN1
Recommend Dealer
Yes
Employees Worked With
Don’t know thier names
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July 18, 2023

Had quick service, courtesy was great and fast, would recommend Shottenkirk to others for fast and convenient service! More

by WHITESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue the cashier
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July 18, 2023

Very knowledgeable and friendly staff, and everything is immaculately clean. The customer lounge is comfortable and everything you need in case your service takes 2-3 hours. More

by mjdblacrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2023

Dealership resolved and took care of all related issues on the truck in a timely matter More

by DEERKILLER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 16, 2023

Shottenkirk is usually very easy to make an appointment. The employees are very courteous but a bit stuffy. The lady that takes your payment is very nice and friendly. More

by brunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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