Shottenkirk Fort Madison - Service Center

They worked closely with me and were helpful with financing. I liked that I got reports and updates in text messages and emails. financing. I liked that I got reports and updates in text messages and emails. More

Quality and speed of service and the staff was friendly. I appreciated the staff getting my approval before doing additional maintenance I appreciated the staff getting my approval before doing additional maintenance More

No Problems with any of the staff. Always courteous and explains service with a Smile! Always courteous and explains service with a Smile! More

Very good customer service and friendly staff. Everything was done properly and in a timely manner. Everything was done properly and in a timely manner. More

Ron Allen Has Developed Into One Of The Best Leaders At Fort Madison Dealership..Last Two Times I Been There Felt Right At Home , Thank You All Fort Madison Dealership..Last Two Times I Been There Felt Right At Home , Thank You All More

I have never had an issue with Shottenkirk Fort Madison. Service has always been professional, timely, and polite. A very comfortable business atmosphere! Service has always been professional, timely, and polite. A very comfortable business atmosphere! More

I had an issue with a tire on my 2022 GMC Sierra truck with just over 3000 miles. A pun hole in the side wall was discovered after I took it to a local location because I kept having to add air every so o with just over 3000 miles. A pun hole in the side wall was discovered after I took it to a local location because I kept having to add air every so often Local location finally found the pin hole and advised me to contact the dealership about the tire, in which I did that same day and told them about the tire and what was found. An appointment was set up to bring the vehicle down so they could check the tire knowing that a pin hole had been found.....thinking possible manufacturer defect ......remember that the tire has right around 3000 miles of city street and very few highway travel.......once I drive 20 minutes to ft.Madison I'm tokd that my warranty is no longer available and that I would have to purchase a new tire to replace a 3000 mile old tire......I have to say that that didn't go over very well. More

Looks great-professional service-we we’re very happy with our vehicle and services from Shottenkirk our vehicle and services from Shottenkirk More

It took four hours to to get my tires replaced. I was not given an explanation as to why it took so long until the job was finished. I was not given an explanation as to why it took so long until the job was finished. More

Had oil change it was almost 2 hours. We were 10 minutes early for the appointment. We were 10 minutes early for the appointment. More